This was one of our best cruises ever! We loved the ports we visited and the shore excursions were very organized and well worth the time. We loved that the shore excursions were included in the cruise price. We took advantage and did book two optional tours that included the region's cuisine. The optional tour prices were reasonable and well worth the price of the excursion. The ship's design is well planned and classy but still very cozy and comfortable. The activities on board such as entertainment, port talks, etc. were just right. It was very relaxing to be on board with not a ton of things going on. The stateroom attendants were super and efficient. All of the staff on board from dining room to spa attendants were very friendly and helpful. They made you feel important. I loved all of the amenities offered such as free Wi-Fi, bottled water, etc. We did the post tour in Venice and had a great time. The Viking representative at the hotel was most helpful and made sure our departure went smoothly. I have already booked another cruise to the baltic and talked my sister-in-law and her husband to go with my husband and I.