“Croisieres de France” (CDF) avoid at all costs !!! Cruise with “Croisieres de France” Date 18-25 join 2016 destination Norwegian Fjords Cabin 9106 First of all the only thing French about “Croisieres de France” is the name andthe terrible organisation. CDF claim gourmet cooking “Gault Millau” but the quality turned out to be at best A 2 star Tunisian hotel quality and at its worst about “works canteen” level.The evening meal was a 3 course (compared with 5 or 6 on MSC cruises) for example it was cheese or desert! (MSC offer cheese ET dessert) Twice the main course was so bad that my wife sent it back. The serving staff had trouble understanding French and many of them spoke no French at all so we had to point to the dish or drink on the menu Funnily enough the waiters had trouble understanding what we ordered but spoke enough French to explain how we should fill out the cruise evaluation The “gala” dinner was held on the second night of the cruise. There was no difference with other Nights. There was no animation or music, and neither the Captain nor any officers deigned to appear; in fact the only officers we saw during the whole cruise were the 2 or 3 who seemed to have bought their family with them and although in uniform one of them was often seen kissing and cuddling his wife (girlfriend?) in the passenger area The catering staff also spent a lot of time trying to sell cheap watches, handbags and scarves every day in one of the gangways adjoining the bar area which was so crowded it was often impossible to pass. İf you only speak English it is great to be able to order a drink without having to point it out on the bar card, but you don’t qualify for any information about disembarking or activities on board. That was always done in very strongly accented French which was also difficult for French people to understand, despite the fact that there were many English speaking guests aboard. During the day and at the Buffets meals, there seemed to be groups of serving staff stang aroung chatting together in their language and not really interested in making sure that the passengers were being taken care of. Now for the best part of the “rip-off” We booked a cabin with a balcony, and this was supposed to give us the packet “Privelege” With:- - A dedicated hostess. -A “personalised signed copy of the Gala menu” - plus one or two other small perks which we received (Spğarkling wine for the depart. Bathrobes etc) The hostess was in fact a host who had his hours of presence clearly defined on a noticeboard. Three times I went to see him at the and twice he was absent! The last time anothermember of staff suggested taking my table number so the the host could see me during the evening meal, the next day I asked him why he had not passed to see us, he told me he had passed but we weren’t there. So we asked the other membersat our table who assured us that no one had come to see us (that is the level of service “privilege” As for the personalized and signed copy of the Gala menu everyone on our table, who were not in the “privilege” packet received the same cheap photocopie. Every day the balcony floor was littered with pieces of food thrown to the seagulls by the passengers on the deck above. We are French-speaking Swiss and our booking was done though a French travel-agent but we received the daily News-sheet in English and the result that we were not informed about the French-speaking activities taking place (example we missed all the conferences about Norway and its history). One of the crise organizers told us on the last day that Belgian and Swiss-French customers were considered as “English speakers” by CDF! So if you’re looking for a cruise …. Choose another company

Avoid Pullmatur/Croisieres de France at all costs..

Horizon Cruise Review by Renown22

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Trip Details
“Croisieres de France” (CDF) avoid at all costs !!!

Cruise with “Croisieres de France” Date 18-25 join 2016 destination Norwegian Fjords

Cabin 9106

First of all the only thing French about “Croisieres de France” is the name andthe terrible organisation.

CDF claim gourmet cooking “Gault Millau” but the quality turned out to be at best

A 2 star Tunisian hotel quality and at its worst about “works canteen” level.The evening meal was a 3 course (compared with 5 or 6 on MSC cruises) for example it was cheese or desert! (MSC offer cheese ET dessert) Twice the main course was so bad that my wife sent it back.

The serving staff had trouble understanding French and many of them spoke no French at all so we had to point to the dish or drink on the menu

Funnily enough the waiters had trouble understanding what we ordered but spoke enough French to explain how we should fill out the cruise evaluation

The “gala” dinner was held on the second night of the cruise. There was no difference with other

Nights. There was no animation or music, and neither the Captain nor any officers deigned to appear; in fact the only officers we saw during the whole cruise were the 2 or 3 who seemed to have bought their family with them and although in uniform one of them was often seen kissing and cuddling his wife (girlfriend?) in the passenger area

The catering staff also spent a lot of time trying to sell cheap watches, handbags and scarves every day in one of the gangways adjoining the bar area which was so crowded it was often impossible to pass.

İf you only speak English it is great to be able to order a drink without having to point it out on the bar card, but you don’t qualify for any information about disembarking or activities on board. That was always done in very strongly accented French which was also difficult for French people to understand, despite the fact that there were many English speaking guests aboard.

During the day and at the Buffets meals, there seemed to be groups of serving staff stang aroung chatting together in their language and not really interested in making sure that the passengers were being taken care of.

Now for the best part of the “rip-off” We booked a cabin with a balcony, and this was supposed to give us the packet “Privelege”

With:-

- A dedicated hostess.

-A “personalised signed copy of the Gala menu”

- plus one or two other small perks which we received (Spğarkling wine for the depart. Bathrobes etc)

The hostess was in fact a host who had his hours of presence clearly defined on a noticeboard. Three times I went to see him at the and twice he was absent! The last time anothermember of staff suggested taking my table number so the the host could see me during the evening meal, the next day I asked him why he had not passed to see us, he told me he had passed but we weren’t there.

So we asked the other membersat our table who assured us that no one had come to see us

(that is the level of service “privilege”

As for the personalized and signed copy of the Gala menu everyone on our table, who were not in the “privilege” packet received the same cheap photocopie.

Every day the balcony floor was littered with pieces of food thrown to the seagulls by the passengers on the deck above.

We are French-speaking Swiss and our booking was done though a French travel-agent but we received the daily News-sheet in English and the result that we were not informed about the French-speaking activities taking place (example we missed all the conferences about Norway and its history). One of the crise organizers told us on the last day that Belgian and Swiss-French customers were considered as “English speakers” by CDF!

So if you’re looking for a cruise …. Choose another company
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