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Scenic Emerald Review

4.5 / 5.0
Editor Rating
24 reviews

ONLY average not spectacular

Review for Scenic Emerald to Europe River
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2-5 Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2016

We previously completed the Amsterdam to Prague cruise which was fantastic rating 10/10. This cruise Paris to Nice was just average. The Service was good without being outstanding. On two occaciasions we had cold showers as there was no hot water coming to our cabin. (Unacceptable when paying top dollar) The shower door did not shut properly and gave up after two complaints and no response.

The overall package was not interesting as our previous experience.

Have written three email to Scenic(customer service) without reply.

Cabin Review

Cabin Balcony Suite

Good except for having cols showers on two days and shower door not closing properly.

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