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The quality of Hapag Lloyd is exceptional since the booking process. Highly motivated staff from reservations to boarding and deboarding deserve a specific applause! Onboard staff are more than friendly and meticulously trained, they are very professional, yet warm in attitude. I will not mention staff in particular, because starting with the Capitain - honorable mention to the quality person He is - each person on board of the staff is a valuable person. A waiter can only serve immaculate meals if the cook prepares them; The cook can only prepare them if the storeholder stocks properly; The storeholder can stock only if the logistics team arrange adequately. And so on! In short, a perfect team!! Each day my wife+son+myself were surprised with something new to have our cruise a full positive memory forever. Thank you Hapag Lloyd Europa 2 Staff, thank you Hapag Lloyd groundstaff too, for the quality offered - and delivered!

Peaceful; no hectic environment with unsurpassed quality service and meals

Europa 2 Cruise Review by FCBBHKG

2 people found this helpful
Trip Details
The quality of Hapag Lloyd is exceptional since the booking process.

Highly motivated staff from reservations to boarding and deboarding deserve a specific applause!

Onboard staff are more than friendly and meticulously trained, they are very professional, yet warm in attitude.

I will not mention staff in particular, because starting with the Capitain - honorable mention to the quality person He is - each person on board of the staff is a valuable person. A waiter can only serve immaculate meals if the cook prepares them; The cook can only prepare them if the storeholder stocks properly; The storeholder can stock only if the logistics team arrange adequately. And so on! In short, a perfect team!!

Each day my wife+son+myself were surprised with something new to have our cruise a full positive memory forever.

Thank you Hapag Lloyd Europa 2 Staff, thank you Hapag Lloyd groundstaff too, for the quality offered - and delivered!
FCBBHKG’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Service
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Cabin Review

Cabin
The cabin was with a lovely balcony, huge windows;
Enchanting light system for every mood in every area;
Huge space for luggage to disappear under the beds;
Spacious wardrobes;
Meticulously tendered for, very clean, twice-daily service;
Perfect minibar stock/cutlery/glasses/etc.
Deserve a 5*+ note!