We have sailed with Royal Caribbean many times as Platinum Crown & Anchor members and this is the first time I've been dissapointed in a cruise. The check in was a breeze, very efficient, specially since very few people was boarding in Rome, most were boarding in Barcelona. This in itself should not be a problem but RC was not ready to deal with the logistics of 2 different boarding ports. Some information was still offered in terms of Day 1, Day2, etc. instead of date. This created confussion for us not boarding in Barcelona.
Not sure why they decided to close most food venues at all aboard time! We were starving coming from the ports only to find the only place to get food was the Cafe Promenade! When we returned from Barcelona even that was closed since the new Barcelona guests had to attend the drill! We have already done so and were punished with no food or any activity for an hour! We sailed on the Oasis and this one feels so much crowded, specially the Windjammer and nice amenities such as make your own pizza in Sorrentos are missing from this ship. We expected upgrades but received the opposite.
Numerous shows were cancelled or rescheduled multiple times. We were a group of 24 that planned our shows and dinner reservations online way ahead of time. The changes were difficult to handle without affecting dining. I found myself on the stand by line for the ice show after yet another reschedule and the guy at the entrance had the nerve to lecture us about making reservations ahead of time! Really, how could you say anything knowing all the changes made at the last minute!