I WAS a loyal Diamond cruiser. I'm done being loyal to Royal. I planned this cruise with my sister to knock one off our bucket list. We had lost a brother a few years prior so we we were honoring his memory on his birthday. We wanted to "do to up right". We booked 18 months in advance, we picked our cabin then paid a premium rate for it as we were told it was just refurbished and it was upgraded to a new level. No worries, we selected it because it had a huge balcony and we imagined sitting out there looking at glaciers and beautiful scenery.
Maybe it's because I have only cruised Royal and I didn't have anything to compare it with...but every time I go it just gets worse. More amenities are stripped away, they are really embracing the less is more philosophy.
Our cabin steward Regio was fabulous. Attended to our needs and delighted us with towel animals. The cabin was always clean and he was very friendly.
The fact that the balcony was rusty, patchy, in need of repair and paint made this a dismal experience at best. It was disgusting.
It's like a northern exposure set.....great shopping. Really enjoyed getting my ulu knife at North to Alaska and they shipped it home for free. Nice selection of gifts here too.