This cruise was part of a package bought in the UK. I paid for a gratuities package before we embarked but for some reason still got charged 18% service charge for any drinks purchased on board.
The ship was very well appointed, comfortable and easy to get around because of the many speedy lifts (elevators). All the crew were friendly and helpful. Embarking and disembarking was easy and speedy.
The nightly shows were excellent with a range of top class performers.
Initially the phone wasn't working, a light bulb was out and the safe could not be used. These were all corrected in the first evening on board.
The attendant was excellent.
This was the embarkation port and we had just travelled direct from Anchorage, no time for a tour.