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This was my 6th cruise. But 1st cruise with Princess. We went on this cruise with 23 family members. It was to celebrate my dad's birthday. The trip itself was great. So fun to be with family and the fact that we had 3 of our cabins all next door to each other was fun. They opened the doors on the balconies, so we could all hang out. We were on deck 11 in B503, 507, 509. Other family members were on deck 8 and 9. The only problem with the rooms was the first 3-4 days we had a terrible sewage smell in all 3 rooms. It was in the hall as well and you could smell it as you approached the rooms from the hall. Once we went to other parts of the ship we realized how bad our area smelled. We were concerned. There was obviously a sewage issue. It took several days to fix. We got a letter from the ship apologizing saying that we should move rooms but the ship's at full capacity. It was becoming more concerning as we had our 3 children with us and we were all breathing sewage which is a health hazard. I mean...if there is a sewage leak in your home, you have to evacuate. We checked in each day to see if there was any progress, they just gave us the "run-around." Finally on the 2nd to last day, we got another letter that said we would receive $250 credit per person to spend on the ship. It was an interesting consolation. Not sure if I agree with it. But it is all we were offered. Considering we spent thousands on the room and we were such a large group, it was disappointing. We brought family members on the trip who had never cruised before. I hope they don't base their opinion on cruising all on this trip. I hope they will give it another chance. The wine served at the bars was a poor, cheap selection. We ended up going to the wine bar each night and buying wine there to take to dinner. This ship is definitely one of the ships that "you get what you pay for." Everything that was "included" was average. The dinners in Michelangelo were average at best. The servers were rude, didn't smile, acted irritated or put out when you ask for something. With the exception of Francesco and Rigoberto, the servers were not up to par. Meat over cooked, salads bland, wilted, and tiny. We joked that we should just skip dinner and have dessert each night because the desserts were so good. But if you go to the restaurants where there is an up-charge like Sabatini's or Salty Dog...the food was fabulous and the service was so much better. We felt "taken care of..." The spa was interesting. I booked a massage. But for $20 you can upgrade and have a mini facial added to our service. I felt as if she rushed through the massage so she could "sell" all of the products to me that were "perfect for me." It just wasn't as relaxing as I had hoped. It was a sales pitch. However, I did like the products used during the facial and did spend $300 on products. Our children went to the kids club several times. It wasn't their favorite compared to other ships. But it was fun on some nights. Our kids are 12, 9 and 6. They had to be separated because of age. The 9 and 12 year old went to a separate area. But they were allowed to go to the younger area if we took them there. Just the youngest cannot go to the older kids area. I understand. We booked a private room on the last night of the cruise for a party for the family. It was great. We had our own servers and bartender. The room was nice. We rented the sound equipment etc for a slide show. We also did 3 wine tastings while on board. Ella's wine tasting in the Vines Wine Bar was excellent.

Princess Cruise Alaska

Crown Princess Cruise Review by momuv3

13 people found this helpful
Trip Details
  • Sail Date: July 2016
  • Destination: Alaska
  • Cabin Type: Premium Balcony
This was my 6th cruise. But 1st cruise with Princess. We went on this cruise with 23 family members. It was to celebrate my dad's birthday. The trip itself was great. So fun to be with family and the fact that we had 3 of our cabins all next door to each other was fun. They opened the doors on the balconies, so we could all hang out. We were on deck 11 in B503, 507, 509. Other family members were on deck 8 and 9. The only problem with the rooms was the first 3-4 days we had a terrible sewage smell in all 3 rooms. It was in the hall as well and you could smell it as you approached the rooms from the hall. Once we went to other parts of the ship we realized how bad our area smelled. We were concerned. There was obviously a sewage issue. It took several days to fix. We got a letter from the ship apologizing saying that we should move rooms but the ship's at full capacity. It was becoming more concerning as we had our 3 children with us and we were all breathing sewage which is a health hazard. I mean...if there is a sewage leak in your home, you have to evacuate. We checked in each day to see if there was any progress, they just gave us the "run-around." Finally on the 2nd to last day, we got another letter that said we would receive $250 credit per person to spend on the ship. It was an interesting consolation. Not sure if I agree with it. But it is all we were offered. Considering we spent thousands on the room and we were such a large group, it was disappointing. We brought family members on the trip who had never cruised before. I hope they don't base their opinion on cruising all on this trip. I hope they will give it another chance.

The wine served at the bars was a poor, cheap selection. We ended up going to the wine bar each night and buying wine there to take to dinner. This ship is definitely one of the ships that "you get what you pay for." Everything that was "included" was average. The dinners in Michelangelo were average at best. The servers were rude, didn't smile, acted irritated or put out when you ask for something. With the exception of Francesco and Rigoberto, the servers were not up to par. Meat over cooked, salads bland, wilted, and tiny. We joked that we should just skip dinner and have dessert each night because the desserts were so good. But if you go to the restaurants where there is an up-charge like Sabatini's or Salty Dog...the food was fabulous and the service was so much better. We felt "taken care of..."

The spa was interesting. I booked a massage. But for $20 you can upgrade and have a mini facial added to our service. I felt as if she rushed through the massage so she could "sell" all of the products to me that were "perfect for me." It just wasn't as relaxing as I had hoped. It was a sales pitch. However, I did like the products used during the facial and did spend $300 on products.

Our children went to the kids club several times. It wasn't their favorite compared to other ships. But it was fun on some nights. Our kids are 12, 9 and 6. They had to be separated because of age. The 9 and 12 year old went to a separate area. But they were allowed to go to the younger area if we took them there. Just the youngest cannot go to the older kids area. I understand.

We booked a private room on the last night of the cruise for a party for the family. It was great. We had our own servers and bartender. The room was nice. We rented the sound equipment etc for a slide show. We also did 3 wine tastings while on board. Ella's wine tasting in the Vines Wine Bar was excellent.
momuv3’s Full Rating Summary
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Dining
Public Rooms
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Ages 3 to 6
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Ages 10 to 12
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Cabin Review

Premium Balcony
Cabin B4 B503
I wish the sales agent in the beginning was more detailed in her description of the suites vs regular cabins. Having children with us, it would have been better to get a mini suite. Also, my parents had a dolphin suite. It was incredible. Roomy, walk in closet, desk, bath tub, bar area, sofa bed. etc. There were several perks that came with being in a suite as well, that we were not aware of. For example, if you are staying in a suite, you can eat breakfast at Sabatini's every morning. It is a fine dining restaurant with terrific food. Smaller, quiet, more relaxed, excellent service and much more personal.
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Port & Shore Excursion Reviews