Celebrity Infinity Review

4.0 / 5.0
1,666 reviews

Not impressed this time.

Review for Alaska Cruise on Celebrity Infinity
User Avatar
Susandron
2-5 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jun 2016
Cabin: Concierge Class 2
Inside passage
Hoonkah eagle

We choose Celebrity based on 2 previous experiences that were great. Unfortunately this particular sailing did not measure up at all. We were very disappointed in the service, the food, and one of the 3 ports that we visited. It appeared that the staff that we encountered were not happy and it was demonstrated in the attitude towards the guests. People complained about the uncharges for simple things like hot chocolate at the glacier $10.00 even if you had the drink package! Not sure what was going on but the staff were very unorganized, the food repetitive and disappointing. Even embarkation and debarkation were chaotic. Our stateroom attendant put new robes in our closet and removed amenities to sanitize on day 6 in preparation for the next guest. We may try them again but our main faction for 2016 was a let down. On a positive note the entertainment was very good and we did enjoy the Tuscan grille where food and service were top notch.

Cabin Review

Concierge Class 2

Cabin C2

Port Reviews

Icy Strait

This port was a waste of time. Nothing to see and not sure why this is a stop.

3 Helpful Votes
previous reviewnext review

Find a Celebrity Infinity Cruise from $861

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.