Chose this cruise for the ports we were going to visit. Upon embarkation we were informed that two of the ports had been cancelled (egypt)-not happy! Then, the ship lost my passport! The most interesting thing is that when the ceo was contacted about our poor experince, his response was to send our email to a subordinate to respond. Her response was that the contract allowed them to change ports! The staff are phenomenal, cabin was ok and food was great. The cruise entertainment director made himself available to everyone and had well planned activities. Shore excursions were plentiful and informative. The only negative was that when shopping was allowed every shore excyrsion had a defined shopping experience- kind of felt like tge guide was getting a kickback! They may have been protecting us but nit sure about that! This was our second oceania cruise and based on this experience, our last!

poor experience

Sirena Cruise Review by macrn

9 people found this helpful
Trip Details
  • Sail Date: June 2016
  • Destination: Europe - Black Sea
  • Cabin Type: Concierge Level Veranda Stateroom
Chose this cruise for the ports we were going to visit. Upon embarkation we were informed that two of the ports had been cancelled (egypt)-not happy! Then, the ship lost my passport! The most interesting thing is that when the ceo was contacted about our poor experince, his response was to send our email to a subordinate to respond. Her response was that the contract allowed them to change ports!

The staff are phenomenal, cabin was ok and food was great. The cruise entertainment director made himself available to everyone and had well planned activities.

Shore excursions were plentiful and informative. The only negative was that when shopping was allowed every shore excyrsion had a defined shopping experience- kind of felt like tge guide was getting a kickback! They may have been protecting us but nit sure about that!

This was our second oceania cruise and based on this experience, our last!
macrn’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
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Cabin Review

Concierge Level Veranda Stateroom
Cabin A1 7085
Ok
Deck 8 Inside Cabins, Balcony Cabins, Suite Cabins