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Regent seems to have no interest in their guests experience. Ports were cancelled due to weather, but communication from the cruise line non-existent. Dining room tables very close to each other. Staff in main dining room have very poor English skills. They cannot do anything except take an order, from a menu. No outside the box thinking thought process by them. Shore excursions for this level cruise are lacking in one main item. There is no one from the cruise line with you. If you are at the back of the 40 people and the leader is moving too fast no one knows who may be missing. Ports were changed due to external circumstances. However, no effort was made to make up for it by bringing on entertainment or providing other ports. In Kobe ship had passengers in enclosed gangway area for two hours getting off ship. Some passengers passed out. They blamed immigration, but better handling could have happened. That is only several people in corridor. They also left people who booked a pre cruise tour in the airport without any ship personnel for about 10 hours.

Not Five Star

Seven Seas Voyager Cruise Review by Phil S

51 people found this helpful
Trip Details
  • Sail Date: July 2015
  • Destination: Asia
Regent seems to have no interest in their guests experience. Ports were cancelled due to weather, but communication from the cruise line non-existent.

Dining room tables very close to each other. Staff in main dining room have very poor English skills. They cannot do anything except take an order, from a menu. No outside the box thinking thought process by them.

Shore excursions for this level cruise are lacking in one main item. There is no one from the cruise line with you. If you are at the back of the 40 people and the leader is moving too fast no one knows who may be missing. Ports were changed due to external circumstances. However, no effort was made to make up for it by bringing on entertainment or providing other ports.

In Kobe ship had passengers in enclosed gangway area for two hours getting off ship. Some passengers passed out. They blamed immigration, but better handling could have happened. That is only several people in corridor. They also left people who booked a pre cruise tour in the airport without any ship personnel for about 10 hours.
Phil S’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
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