This was one of the worst cruises I have ever been on!!! For a company that claims on their website "On the ships of MSC you will discover a perfect blend of European charm and modern Italian elegance....When you vacation with MSC Cruises, you'll travel in unparalleled style with the world's fastest growing cruise line" this ship sure did not meet up to my expectations of this charm and style! The ship for being only 2 years old was not in the best of shape. The couch in our stateroom had tears and the balcony railing was rough and unpolished.
The wait staff in the dining room (Ibicus) was exceptionally slow. It took forever to get each course. My husband finished a glass of iced tea and not one of the wait staff offered to refill it. The seats were dirty looking. The food was mediocre at best.
Most all of the crew never had smiles on their faces and all looked as if they really did not want to be there. Even if that was the case they could at least have plastered a smile on their faces.
Balcony was okay, view was great. It would of been nice to have a polished railing on the balcony. Hallway awful noisy with kids running up and down it at night. Torn sofa in the room. Fresh fruit nice touch!