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We enjoyed pretty much everything about this cruise. The itinerary, the service, the food, the land arrangements, our cabin, our friends we went with and the people we met. That said, I'll mention a few places RSSC can improve. There was a major SNAFU in Ravenna, Italy. The actual arrangements (shuttle to town) weren't bad, weren't great, but the INFO given to passengers on the dock was WRONG, created confusion and delayed our getting into town. No reason for this. They should have had correct info and a crew member to help us, both dockside and outside the port gate. The internet at sea was included ("free") but much worse than the internet on other cruise ships. Mainly the on-board server software was buggy. I was never sure if the free service was a certain number of minutes a day free or something else. Our cabin service was not the best. It started off without 'do not disturb' signs so there were instances of the doorbell ringing or being walked-in on until we got them on the 2nd or 3rd day. Then, as we used our requested beverages, they weren't replaced without asking. He did keep us well-supplied with ice. Excursions were mostly included, and had excellent destinations but in terms of arrangements were below average. Uncomfortable buses, mediocre restaurants, etc.

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Seven Seas Mariner Cruise Review by freedml

22 people found this helpful
Trip Details
We enjoyed pretty much everything about this cruise. The itinerary, the service, the food, the land arrangements, our cabin, our friends we went with and the people we met.

That said, I'll mention a few places RSSC can improve.

There was a major SNAFU in Ravenna, Italy. The actual arrangements (shuttle to town) weren't bad, weren't great, but the INFO given to passengers on the dock was WRONG, created confusion and delayed our getting into town. No reason for this. They should have had correct info and a crew member to help us, both dockside and outside the port gate.

The internet at sea was included ("free") but much worse than the internet on other cruise ships. Mainly the on-board server software was buggy. I was never sure if the free service was a certain number of minutes a day free or something else.

Our cabin service was not the best. It started off without 'do not disturb' signs so there were instances of the doorbell ringing or being walked-in on until we got them on the 2nd or 3rd day. Then, as we used our requested beverages, they weren't replaced without asking. He did keep us well-supplied with ice.

Excursions were mostly included, and had excellent destinations but in terms of arrangements were below average. Uncomfortable buses, mediocre restaurants, etc.
freedml’s Full Rating Summary
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