This was our 3rd cruise on the Crystal line and our 2nd on Symphony (which is our favorite). We had so much trouble getting to the cruise due to a blizzard in the NYC area. The two days we booked in Buenos Aires were lost to us and we arrived in the city only a few hours before our boarding time. What a relief it was to walk into the Crystal environment after such a anxiety filled experience. Embarkation took a little longer than usual due to a large number of people showing up at the same time, but Crystal still handled it well and we were through the lines in no time.
Our room was ready before 3. Some people think the rooms are too small, but we find them to be just fine. I asked for ginger ale to be stocked in the mini bar and for a different type of pillow for my husband and our stewardess complied quickly. We have never had a bad stewardess or even a mediocre one, they are all excellent.
Dinner in the main dining room was wonderful as always. Our waiter and headwaiter were the best yet. So was the sommelier. I didn't care for the particular white wine served that evening, and he suggested another type that I loved. He would always offer it to me at every dinner in case I didn't want the type served. (Different types of red and white wines are offered every night, but I noticed many people ordering different types). It's all included unless you get into the really pricey area of wines.