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As our first river cruise we chose the company that impressed us most. This was from reviews here on Cruise Review to their marketing videos and phone conversations with reservation staff. To support our rating, today I have just booked with Viking for another river cruise in 2017. It was a pleasure to sail on a 2015 build ship that looked as if it had just been launched and outfitted. Clean as a new pin, bright and airy with plenty space for it 190 passengers. As can be seen here from other reviews Viking staff are excellent in manner and appearance. The included food and drink in quantity, variety and quality was better than we expected. On board entertainment was excellent and informative, a good mix. Because of the too high Rhine some excursions were marred by longer than normal bus travel, e.g. 3 hour round trip with only 30min stop at destination. Our last night on board was cancelled and we had to disembark to a nice Basel hotel and next day bussed to Lucerne for our planned two day visit. The Viking staff off-ship and at the hotels were very helpful and friendly. All excursions had radio earpiece receivers so there was no need to keep close to the tour guide. Viking gave us 10% compensation (towards a future cruise) for our trouble with the high water. They also enticed all to return by offering a buy a £100 or £200 "certificate" and they would make it up to £200 or £400. We took the latter which with the compensation helped make our decision to return with Viking.

Viking River Cruise June 2016

Viking Eistla Cruise Review by beemer2

1 person found this helpful
Trip Details
  • Sail Date: June 2016
  • Destination: Europe River
  • Cabin Type: French Balcony
As our first river cruise we chose the company that impressed us most. This was from reviews here on Cruise Review to their marketing videos and phone conversations with reservation staff. To support our rating, today I have just booked with Viking for another river cruise in 2017.

It was a pleasure to sail on a 2015 build ship that looked as if it had just been launched and outfitted. Clean as a new pin, bright and airy with plenty space for it 190 passengers.

As can be seen here from other reviews Viking staff are excellent in manner and appearance.

The included food and drink in quantity, variety and quality was better than we expected.

On board entertainment was excellent and informative, a good mix.

Because of the too high Rhine some excursions were marred by longer than normal bus travel, e.g. 3 hour round trip with only 30min stop at destination. Our last night on board was cancelled and we had to disembark to a nice Basel hotel and next day bussed to Lucerne for our planned two day visit.

The Viking staff off-ship and at the hotels were very helpful and friendly. All excursions had radio earpiece receivers so there was no need to keep close to the tour guide.

Viking gave us 10% compensation (towards a future cruise) for our trouble with the high water. They also enticed all to return by offering a buy a £100 or £200 "certificate" and they would make it up to £200 or £400. We took the latter which with the compensation helped make our decision to return with Viking.
beemer2’s Full Rating Summary
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Cabin Review

French Balcony
Cabin D 226
High class hotel standard. Superb maid service.
French Window more than adequate. Don't see a need for veranda upgrade.
Beautiful shower room
Comfortable beds
42" TV with movies and live view of front of ship
Full central heating
Bose Sound System
Middle Deck Balcony Cabins