Five stars for the ship and the cruise itself, through the Inside Passage. The Regent before- and after- arrangements? Not so. Three star, at best. Thus the four star blend.
Our before-departure arrangements placed us in the Four Seasons Hotel in Vancouver, a rather tired 40 year-old convention and large group property which is starting to show its seams (there is a newer St Regis just around the corner, btw). In addition, the staff working as Regent representatives at the property gave us materially incorrect information at least twice about next-day boarding, which raises a question or two about that process.
Our after-cruise Regent arrangements were even more unsettling, which we probably should have seen coming but didn't. The four-day Denali trip was a bus tour filled with questionable diversions and overnights, seemingly created to last, well, four days (the stop at a strip mall to go into a supermarket just about did us in). We know now that we could have simply left the ship, rented a car, and fully enjoyed Denali on our own terms, a day or two shorter than the Regent slow crawl of bus and train.