We were excited to visit Venice, Florence and Rome and this trip surpassed all of our expectations. The River Countess was an outstanding ship with excellent accommodations, beautiful and elegant interiors, and a crew that excelled at hospitality. Our cabin was spacious with a large bathroom with a rain shower head. The room and the king sized bed had top quality appointments and comforts. We were well cared for and the staff looked out for our every need. The food and drink were of excellent quality and represented fresh local cuisine and regional wines. The wait staff were attentive and engaging. Overall, the staff were courteous and very helpful with on board activities such as embarkation, disembarkation, and other events which were efficient, well planned, and easy processes.
During our week on the River Countess, the shore excursions were very well planned and the local and expert guides, including art historians, were well informed and provided informative and insightful background for our experiences. During our land excursion to Florence and Rome the bus was comfortable and the tour manager was very attentive to our every need. Our accommodations in Florence were not up to rest of Uniworld's standards, however, the accommodation in Rome were excellent. Our local guides in both Florence and Rome were also excellent and highly trained and informative.
We would definitely take another trip with Uniworld.
The suites on the River Countess are spacious and elegant. We had a very comfortable king sized bed, a small sitting area with a table and two chairs and were able to comfortably host friends of ours in the evenings. The bathroom was very spacious with two sinks and a large two person shower with a rain shower head. The soaps and lotions were all from high end companies. The room was always well supplied with drinks and snacks with fresh fruit and snacks updated throughout the day. The suites come with a butler, and Emil was outstandingly attentive and quickly learned our needs and desires. He attended to our needs when ever we were on the ship. The rooms also come with laundry which we took advantage of during the week.