Scenic Emerald Review

4.5 / 5.0
0 reviews

Great Crew; Terrible Ship and Customer Service

Review for Europe River Cruise on Scenic Emerald
User Avatar
Teddy123
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Entertainment
Service

Additional details

Sail Date: May 2016

The itinerary down the Saone and Rhone from Chalon to Tarascon was great, and the crew were also excellent, although they had to spend much of their time trying to overcome problems with the ship.

We had the most expensive type of non-suite cabin on the ship, on the top deck, and problems included:

• a bad smell from the drain of the shower that continued throughout the cruise, for which all the crew could do was keep covering the drain with a towel soaked in some kind of disinfectant

Cabin Review

1 Helpful Vote
previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.