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Scenic Emerald Review

4.5 / 5.0
Editor Rating
24 reviews

Great Crew; Terrible Ship and Customer Service

Review for Scenic Emerald to Europe River
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10+ Cruises • Age 60s

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Additional details

Sail Date: May 2016

The itinerary down the Saone and Rhone from Chalon to Tarascon was great, and the crew were also excellent, although they had to spend much of their time trying to overcome problems with the ship.

We had the most expensive type of non-suite cabin on the ship, on the top deck, and problems included:

• a bad smell from the drain of the shower that continued throughout the cruise, for which all the crew could do was keep covering the drain with a towel soaked in some kind of disinfectant

Cabin Review

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