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I have taken two cruises on the Holland America lines and I've come back with the same opinion on both. They sucked. The dinning was lousy, the food was bad and the service was lousy, especially on the Amsterdam. I took this same cruise 10 years ago to, again Alaska, it was the Oosterdam and it was almost as bad. ( My sister wanted to use this cruise line ). The rooms were lousy. They had tubes but the walls of the tubes are so high you really had to watch yourself getting out. The cruise director, this is the person that is supposed to walk around the ship on a daily bases and converse with the passengers to make sure their sailing experience is a good one and make sure there are enough fun activities to keep passengers busy and having fun, was never seen. The waiter at our formal dinning was a total loser. This was an Alaskan cruise so, as in other cruises, we expected Backed Alaska on the last formal dinning night. NOT going to happen. The cruise director usually comes out and introduces the head staff and tells a few funny stories. Nope. Fortunately the trip itself was really great despite the ships poor quality of service and atmosphere. I would suggest either Celebrity, Norwegian, Princess, Royal Caribbean or possibly some other cruise line.

Not Good Cruise Line

Amsterdam Cruise Review by Nate8466

9 people found this helpful
Trip Details
  • Sail Date: June 2016
  • Destination: Alaska
  • Cabin Type: Large Ocean-View Stateroom
I have taken two cruises on the Holland America lines and I've come back with the same opinion on both. They sucked. The dinning was lousy, the food was bad and the service was lousy, especially on the Amsterdam. I took this same cruise 10 years ago to, again Alaska, it was the Oosterdam and it was almost as bad. ( My sister wanted to use this cruise line ). The rooms were lousy. They had tubes but the walls of the tubes are so high you really had to watch yourself getting out. The cruise director, this is the person that is supposed to walk around the ship on a daily bases and converse with the passengers to make sure their sailing experience is a good one and make sure there are enough fun activities to keep passengers busy and having fun, was never seen. The waiter at our formal dinning was a total loser. This was an Alaskan cruise so, as in other cruises, we expected Backed Alaska on the last formal dinning night. NOT going to happen. The cruise director usually comes out and introduces the head staff and tells a few funny stories. Nope. Fortunately the trip itself was really great despite the ships poor quality of service and atmosphere. I would suggest either Celebrity, Norwegian, Princess, Royal Caribbean or possibly some other cruise line.
Nate8466’s Full Rating Summary
Enrichment Activities
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Cabin Review

Large Ocean-View Stateroom
Cabin H 3004
Cabin was lousy.
Navigation Deck Inside Cabins, Outside Cabins, Suite Cabins