This was our first cruise and aside from a few minor complaints, it was amazing.
We booked a transfer from the airport directly with Celebrity and it went very smoothly with the Celebrity representatives at the airport extremely easy to find. Embarkation took maybe 5 minutes at most and we were on the ship.
The concierge class room we were in was a great size and the balcony with chairs and foot stools was perfect. The bathroom had all the amenities you'd need and the shower was especially nice. One of the perks with concierge is the afternoon snacks and we managed to get both a fruit and cheese plate every day which were nice touches. Our stateroom attendants did an excellent job making up and turning down our room and it was always spotless.
The only real minor complaint we had was with some of the dining options. On the first day, we were hounded at every meal about drink packages but thankfully that stopped after the first day. The buffet was slightly inconsistent in that some days they had an amazing selection but then on other days it offered plain, bland and boring food. However, the dessert selection was always amazing and I'm surprised I didn't put on more weight than I did. We also tried the Tuscan Grill which was pretty good overall but they brought my steak out well done when I ordered it medium and service was a little on the slow side. The other issue we had is that we were billed at full price but were supposed to get 20% off which took a couple days to get corrected but it was corrected in the end. The dining wasn't terrible by any means but Celebrity is supposed to be known for having amazing food and we were just let down somewhat on a couple days.
The entertainment was well done overall. We only ended up seeing two shows but both were excellent. Especially the Tenors of Rock. The hot glass show was also very interesting and I managed to win a bowl that they give away after every show. We didn't use the spa or fitness area but took a walk through and they looked nice. The pools were almost empty pretty much every day after 5 or 6 PM which was nice if you wanted to take a dip when it wasn't crowded. However, it was pretty chaotic after 9 or 10 AM on sea days.
The ports were very good overall. Mykonos was beautiful and the ruins on Delos were very cool. Everything about Malta was gorgeous and I'd go back there in a heartbeat. We did the Taormina on your own Celebrity excursion and were slightly disappointed but that was mostly because we aren't big shoppers and that's almost exclusively what you do in that town. The Mt. Vesuvius hike and Pompeii tour was amazing and we were glad we did that. The only downside was the stop at the cameo factory which wasn't that interesting at all. I'd rather have the extra 30 mins at Pompeii than get stuck there. The only downside is that the guide we had during our Vesuvius and Pompeii excursion was somewhat lazy and didn't even count everyone all the time. I'm surprised we didn't leave anyone behind at one of the stops.
Disembarkation was fairly smooth. There was just a slight wait after getting off the ship at Civitivecchia for the shuttle to the port entrance but overall we were very happy and would do it again in a heartbeat.
The cabin and balcony were spacious and the foot stools you get in concierge class on your balcony are a nice touch. Hardly any noise to speak of and a very smooth ride. The bed was comfortable and the bathroom was very nice as well. Lots of storage space.