This was very first cruise ever. I planned this family vacation to celebrate my Husband and I's 20th anniversary, Fathers Day and my sons acceptance to College in the Fall. We were very excited to be on our first cruise together hoping for many more. Much to my disappointment I could not wait to get off the ship from the first day. It started at the baggage check in. They had no manifest to assist with checking in our luggage. Finally waiting for that we are able to get on board after a long wait inside. We get on the boat 2 1/2 hours in 1 line for parental consent for my son and our room key did not work. back and forth 3 times for that. I asked for 1 full or queen bed in one room and twin beds in the other room. Nope 2 twin beds! Great way to start off my anniversary trip sleeping apart. This should bring partners closer together, no, just another frustration. 20 minutes in line for 1 drink at a time. ridicules. Lost our luggage had to back in line to claim luggage,only 1 bag was found they had to track down the 8 other bags and bring them to my room by 9pm after i missed a show I wanted to see but missed because of incompetent people. they never found our suits we planned to wear for our special anniversary. cried myself to sleep the first night.

They allow people to put towels across every chair on the deck to save seats they wont be in for hours. That should not be allowed. If they want them they should be there. I felt like I was at an amusement park waiting in lines all day. Why dont they serve you? even in some restaurant I watched people walk by me and no one came to service us. I one time pulled the manager standing around if we could order at least an appetizer he brought it to me I never saw him again I never got my room key back and had to go the next day to the desk again, stand in line for another room key because I could not get proper service at the restaurant.

For a vacation I spent a lot of money for I thought we would be served better than that? I had to do it all myself and WAIT everywhere we went. Casino ding a bell for 20 minutes at a table! Come on!!! What am I paying for? The weather is out of your control but the rain did not help calm down frustration with the trip. Alan was very nice but at the end of the day I will never Cruise again. I had high expectations to have a nice relaxing vacation but was only more aggravated when I got off the ship than when I got on. i was extremely disappointed. What a wasted money pit.