Our previous positive cruising experience on another all-inclusive line led us to book this trip. Neither of us had been to Hawaii before for pleasure; Gerry had been there on business. We had experienced several sea days in a previous cruise, so we were prepared for the down time
Embarkation was smooth and professional. Using the website to book our shore excursions and to complete all data requirements saved a great deal of time and travail. All in all, we only spent about twenty-minutes from the announcement of boarding to sitting down for lunch.
Baggage was delivered without incident and we were in our stateroom (as insistently named by Crystal) by 3:10 PM. The cabin (10097) was quite small; we could not both pass by the foot of the bed concurrently. The closet was adequate, but below the standard set by other lines. The carpet was faded and a bit worn, while the drapes were consistently off-track. The balcony worked quite well. No on-line library of current movies exists on the Serenity, so when the satellite TV reception was spotty (as it often was), reading or drinking seemed to be the only alternative.
It's San Francisco; what's not to like?