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Harmony of the Seas Review

4.5 / 5.0
Editor Rating
1970 reviews
30 Awards

Harmony - The good, bad & ugly!

Review for Harmony of the Seas to the Western Mediterranean
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Sea Lavender
10+ Cruises • Age 40s

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Sail Date: Jun 2016
Cabin:

We sailed from Barcelona for our cruise on Harmony, and had a Cabin on deck 8 to the front of the ship. Firstly, check in at BCN was fantastic, taking us 10 minutes to board the ship at 11am. Our cabin became available at 1 o'clock, and one keycard was on the letter rack outside, and the second keycard was inside the cabin with all other paperwork. I mention this because a couple of guests didn't know one card was outside their cabins.

Once onboard, staff are available and waiting for you to book dinner reservations / shows / Spa etc, and I would recommend you do this as early as possible. On our two week cruise, the only show that pulled people in was Grease, followed by The Fine Line. I wouldn't worry about all other shows, and the Theatre was never full for all other entertainment - often droves of guests leaving the Theatre throughout the performances, rather rude, but then again the entertainment was very poor as was the Cruise Director, who was absolutely dreadful.

When we booked the Cruise we automatically got 'Any Time' dining, and for the first week, service was really poor all round. For the second week, we changed this to the late sitting, and service was brilliant. We got to know the staff, and service was perfect. Anyone about to board Harmony will notice that the 3 main dining room restaurants all have a theme like on the Quantum ships so, the top restaurant is decorated like 'Chic' the middle restaurant is decorated like 'The Grande' and the bottom restaurant is decorated like 'American Icon Grille.' but the menu is the same throughout so, that got me asking the question - 'Will this ship become 'Dynamic Dining' soon? Reading between the lines from different members of staff, I think it's only a matter of time. When will be the right time to introduce it! Oh, specialty restaurants, well... Jamies Italian, so disappointed limited drinks menu / Manager had an shocking attitude / my husbands food was terrible but also, looking around the room, guests were leaving so much food. More so the starters which you would think would suit guests sailing from the Med. Maybe to much of fad? Chops Grille, brilliant, and Sabor... hmm... Fantastic staff, food o.k. and nothing to rave about. Sabor appeared really quiet throughout the cruise, Jamies and Chops Grille looking the most popular.

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