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Celebrity Infinity Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,650 Reviews

As good as it gets...

Celebrity Infinity Cruise Review by Captain100

10 people found this helpful
Trip Details
  • Sail Date: May 2016
  • Destination: Alaska
  • Cabin Type: Celebrity Suite

...at least if you look at the level of service!

Need to say that we were first-time cuisers, and after this experience will go again on a cruise and again will choose Celebrity.

Also must say that we had a Celebrity suite which goes along with several advantages such as the private Luminae restaurant or the Michaels club.

First of all and most impressing I must point out the excellent service on bord.

The butler, Ramir, was very helpful and friendly, and so were the 2 stewarts, Bartholomae and Fran!

One of the most impressing experiences was dining in the Luminae restaurant: I have been to many excellent restaurants, many of them Michelin-star-rewarded, so I think I know very well what good service is all about...but the guys in the Luminae were outstanding: Rav, Jelena, and all the other peoples were acting constantly perfect! This is a tough job and hard work every day, but they made it look nice&easy! Chapeau!!

Food was very good to excellent, still there is a gap between the 4 star food and the 5 star service...

Also most other peoples of the crew we met were friendly, smiling and had a gentle word for us.

Also would like to mention our Concierge in the Michaels' club Erik and his team for excellent service.

Another person to mention is Sara, the cruise director: Very funny and friendly, and you always had the impression that she's loving what she's doing.

The ship is not the newest generation but kept in good shape.You could see lots of crew members cleaning all day (and night!) long.

Generally we liked the stateroom, but although the stewarts kept it clean the furniture was old and outdated and for sure needs a general makeover.

The shows in the theatre were very good and professional - enjoyed it and did not expect such good quality on a cruise ship.

Embarkation and disembarkation went smoothly and fast, and so was the organisation during our port days (except the day with the accident in Ketchikan).

Finally the day with the crash at the pier in Ketchikan caused some trouble, but our fishing trip was cancelled anyway due to the bad weather.

During this accident we didn't feel unsafe at any time, we always had the impression to be "in good hands" by Captain Bardos and would bord a ship under his command again at any time.

As a summary: We enjoyed our stay on the Infinity, and will come back!

Captain100's Full Rating Summary
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Cabin Review

Celebrity Suite

Old fashioned, outdated furniture, but very clean. Main room enough space, sleeping room a bit small.

Port & Shore Excursion Reviews

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