1. Home
  2. Cruise Reviews
  3. Crown Princess
This extended family of 8 cruise was my mother's wish to celebrate her 80th birthday. As first time cruisers, my husband and I were already wanting to do it again before we disembarked! We can't say enough about the Discovery/Animal Planet Whale Watching excursion with Gastineau Guiding. Amazing! The room steward, Edgar, was so pleasant and always around even though we are not high maintenance guests. The ship was clean and the crew polite. The dining menu was a little too fancy for our 10 year old. I would have rated this a 5 except for a couple things. There was one server in the Da Vinci Dining room that was trying to hurry us out. We had anytime dining and were not able to arrive until 9pm due to a unanticipated late 8:00 return from an excursion scheduled through Princess. We were also not pleased with the kids programming at Shock Waves. We registered my 10 year old upon booking. We received a schedule of events the 1st night. We signed her in 3 different times on different days for scheduled events. Upon signing her out, none of the 3 scheduled events actually occurred. The kids were just allowed "free play". We purchased a photo package on the ship that included a flash drive. Upon returning home, 6 of the 10 photo files were corrupted. BUT, we called Princess explained our situation, the photo department contacted us right away. We emailed them the required information and got a new flash drive in the mail 3 days later! Now that is customer service done right!

Can't wait to go again

Crown Princess Cruise Review by Nradamo

4 people found this helpful
Trip Details
  • Sail Date: June 2016
  • Destination: Alaska
  • Cabin Type: Mini-Suite with Balcony
This extended family of 8 cruise was my mother's wish to celebrate her 80th birthday. As first time cruisers, my husband and I were already wanting to do it again before we disembarked! We can't say enough about the Discovery/Animal Planet Whale Watching excursion with Gastineau Guiding. Amazing! The room steward, Edgar, was so pleasant and always around even though we are not high maintenance guests. The ship was clean and the crew polite. The dining menu was a little too fancy for our 10 year old. I would have rated this a 5 except for a couple things. There was one server in the Da Vinci Dining room that was trying to hurry us out. We had anytime dining and were not able to arrive until 9pm due to a unanticipated late 8:00 return from an excursion scheduled through Princess. We were also not pleased with the kids programming at Shock Waves. We registered my 10 year old upon booking. We received a schedule of events the 1st night. We signed her in 3 different times on different days for scheduled events. Upon signing her out, none of the 3 scheduled events actually occurred. The kids were just allowed "free play". We purchased a photo package on the ship that included a flash drive. Upon returning home, 6 of the 10 photo files were corrupted. BUT, we called Princess explained our situation, the photo department contacted us right away. We emailed them the required information and got a new flash drive in the mail 3 days later! Now that is customer service done right!
Nradamo’s Full Rating Summary
Enrichment Activities
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Service
Free Price Drop Alerts
Get Crown Princess price drops
250,000+ people have entered their email

Cabin Review

Mini-Suite with Balcony
Cabin MD D423
We had mini suite with balcony on the Dolphin deck. Fabulous views and fresh air every morning. I wouldn't do it again without the balcony.
Dolphin Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews