This was our first trip to Europe. We let Viking handle everything. Left Dulles on 4/13, landed in Amsterdam, were met by Viking guide, right to clean, modern van to our hotel, the Radissan Blue for 2 nights to recover from our jet lag which was a good idea! We explored the town ad relaxed. On embarkation day, we were met by Viking vans, had our luggage loaded and whisked to our ship, the Viking Loft, luggage taken to our cabin and we were set. Hot moist towels and snacks to take the edge off. First class all the way! First day we toured Amsterdam with a canal cruise. This was a Tulips and Windmills cruise and the flowers and weather did not disappoint us. Had some rain but mostly at night and no tours were a washout. The ship was spotless and gleaming. I am a Coast Guard vet and I look at the details, safety, crew, ship condition, etc. This Viking ship is a class act! Dining was exceptional, nothing left to chance. Occasionally, the service was a little slow, but the wine and beer was included, so no problem there. Let me say this: ALL CREW MEMBERS were supportive and cheerful. EVERYONE! One lady had a little too much to drink and they helped her to her cabin without any problem. One thing- This is not a "Mega Ship" with all the bars, casino, etc. There is a lounge with a piano bar and you can dance or just relax. Shore excursions were included and there were some optional ones at a modest price. Slow walkers were taken care of. Ports were varied and interesting. DO NOT MISS KULKENHOFF GARDENS! Flowers everywhere, no charge.