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We have been sailing with Regent pretty regularly for over 10 years. They are expensive, no doubt, but we always felt like it was worth it. Until this year...! Apparently they have been purchased by NCL, and the new management seems bound and determined to run Regent into ruin. The staff has been cut back. The ship has been poorly maintained; we had 2 major mechanical issues during our cruise, one of which resulted in our being stuck in a nowhere/nothing port for 4 days and missing 3 of the best ports on the itinerary. We were in a Seven Seas Suite, and the furniture on our balcony was falling apart! The food quality and freshness was lousy compared to prior cruises, as was the wine selections and alcohol choices. Shore excursions offered were not to Regent's usual standards and were poorly organized. My husband and I were able to talk to and get to know several of the crew and entertainers during our 33 days. The best crew members, those who have been with Regent for years and years, are planning on leaving at the end of their contract. All of the top notch entertainers that we talked to are fed up with management and will not be returning to Regent. What a shame! We were so disappointed!! Absolutely not worth the exorbitant rates they charge!!!

Looking for a luxury cruise line? Don't waste your time looking at Regents SSC!

Seven Seas Mariner Cruise Review by teresadsmith

93 people found this helpful
Trip Details
  • Sail Date: January 2016
  • Destination: South America
  • Cabin Type: Seven Seas Suite
We have been sailing with Regent pretty regularly for over 10 years. They are expensive, no doubt, but we always felt like it was worth it. Until this year...!

Apparently they have been purchased by NCL, and the new management seems bound and determined to run Regent into ruin. The staff has been cut back. The ship has been poorly maintained; we had 2 major mechanical issues during our cruise, one of which resulted in our being stuck in a nowhere/nothing port for 4 days and missing 3 of the best ports on the itinerary. We were in a Seven Seas Suite, and the furniture on our balcony was falling apart!

The food quality and freshness was lousy compared to prior cruises, as was the wine selections and alcohol choices. Shore excursions offered were not to Regent's usual standards and were poorly organized.

My husband and I were able to talk to and get to know several of the crew and entertainers during our 33 days. The best crew members, those who have been with Regent for years and years, are planning on leaving at the end of their contract. All of the top notch entertainers that we talked to are fed up with management and will not be returning to Regent.

What a shame! We were so disappointed!! Absolutely not worth the exorbitant rates they charge!!!
teresadsmith’s Full Rating Summary
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Cabin Review

Seven Seas Suite
Cabin SS
The furniture on the balcony was falling apart ......
Deck 10 Suite Cabins