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We chose celebrity because my partner who is an elite member with Royal Carribbean had always been given the impression that this sister company offered a higher standard cruise. The ship was very clean and the itinerary was good. Embarkation and disembarkation were both easy. These were the positives I am afraid to say other aspects of the cruise were not so good. The food especially for diner was at best average, little actual variety and mostly bland. The starters mainly consisted of soups and salads, and it was amazing how many New York steaks were ordered. I found it very disappointing that when I pointed this out to the executive chef, his only reply was" we have to cater for all tastes" and even when he was shown his own menu denied the starters were mostly soup and salad. I found him to be very arrogant and lazy. My impression was that there was a big drive to sell people the expensive fine dining option. The entertainment was not great either, with the exception of We3. Who ever put the programme together seemed intent on educating us with what I would describe as arty shows. If you are putting on a Broadway show I would expect songs I know and some glamour and glitz, not songs from obscure off Broadway shows and singers glad in black. The pool bars were also disappointing, no music no atmosphere and miserable staff. I have to say one of the barmen on the pool deck is lucky my partner did not complain about the way he just blatantly ignored her and then told another passenger that he didn't smile as he had "a poker face".... Wrong job I think! The Martini bar was the one shining light, the staff were all fantastic,especially I Komang who made the best cosmopolitan ever. All in all this was a nice ship, with many friendly staff and a good itinerary let down by at best, average food, poor entertainment and poor pool side bar staff. We had already booked for a cruise with celebrity through the Suez Canal in November, I hope the experience is much better, but based on this cruise I would not have booked that trip knowing what I know now. I would love celebrity to pull its socks up so I could write them a glowing review next time

Oh dear, could do much better

Celebrity Reflection Cruise Review by Ginger Eric

11 people found this helpful
Trip Details
We chose celebrity because my partner who is an elite member with Royal Carribbean had always been given the impression that this sister company offered a higher standard cruise.

The ship was very clean and the itinerary was good. Embarkation and disembarkation were both easy. These were the positives

I am afraid to say other aspects of the cruise were not so good. The food especially for diner was at best average, little actual variety and mostly bland. The starters mainly consisted of soups and salads, and it was amazing how many New York steaks were ordered. I found it very disappointing that when I pointed this out to the executive chef, his only reply was" we have to cater for all tastes" and even when he was shown his own menu denied the starters were mostly soup and salad. I found him to be very arrogant and lazy. My impression was that there was a big drive to sell people the expensive fine dining option.

The entertainment was not great either, with the exception of We3. Who ever put the programme together seemed intent on educating us with what I would describe as arty shows. If you are putting on a Broadway show I would expect songs I know and some glamour and glitz, not songs from obscure off Broadway shows and singers glad in black.

The pool bars were also disappointing, no music no atmosphere and miserable staff. I have to say one of the barmen on the pool deck is lucky my partner did not complain about the way he just blatantly ignored her and then told another passenger that he didn't smile as he had "a poker face".... Wrong job I think!

The Martini bar was the one shining light, the staff were all fantastic,especially I Komang who made the best cosmopolitan ever.

All in all this was a nice ship, with many friendly staff and a good itinerary let down by at best, average food, poor entertainment and poor pool side bar staff.

We had already booked for a cruise with celebrity through the Suez Canal in November, I hope the experience is much better, but based on this cruise I would not have booked that trip knowing what I know now.

I would love celebrity to pull its socks up so I could write them a glowing review next time
Ginger Eric’s Full Rating Summary
Value For Money
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Cabin Review

Concierge Class
Cabin C2
We had a concierge cabin on the 9th floor. The balcony was nice and its furniture comfortable. The bed was comfortable, and everything was very clean. My only request would be more storage space.
As a side note we had canopies delivered each afternoon, they were generally of a very poor standard
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Port & Shore Excursion Reviews