Norwegian Spirit Review

4.5 / 5.0
2,124 reviews

Disappointed!

Review for the Western Caribbean Cruise on Norwegian Spirit

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Additional details

Sail Date: Mar 2009
Cabin: Mid-Ship Balcony
Traveled with children

EMBARKATION: This was typical with line-ups, but it really wasn't all that bad because we were on the ship within one hour. No complaints here.

DINING: After boarding the ship we went to Windows for lunch. It was very quiet and none of us were totally impressed by the food. The first 2 mornings we ate in the Garden dining room for breakfast, but found that the buffet was a much better choice for breakfast. For days at sea we just ate at the buffet which was 'adequate' for lunch, but not amazing. The days when we were in port we typically got back to the ship quite hungry, but found there was very little choices for food. The buffet was closed between 2:00-4:00 pm, so that left the lido deck(burgers) or the Blue Lagoon(burgers)....not everyone wants a burger!! Dinners we ate in Windows. I must mention that I don't think we ate a 'hot' meal all week! We were actually lucky if the meals were warm. This goes for the buffet or Windows....kind of sad! We did not pay for specialty restaurants as we never have & after speaking to a family that had eaten at the Italian restaurant(they were VERY disappointed)we decided not to spend extra money with another chance of disappointment. I have never been on a ship where you had to pay for every extra thing. Even the sushi bar & the coffee bar was extra.

SHIP/ROOM: When we entered our room for the first time the bed was made up nicely, but the room had not been cleaned. There were broken crayons on the floor & dirty Q-tips. It had not even been vacuumed! The bathroom still had a coffee mark in the sink & the shower was disgusting. It had 4X4 tiles all over, but those on the floor had very little grout left & mold & slime were growing! Did I mention that we had a balcony cabin? The glass railing had juice/stuff spilled all over it,but this was never cleaned the entire week. We were not impressed & phoned the purser's desk. The room was cleaned properly, but the shower was just beyond cleaning & the room steward apologized....there was nothing he could do. It was something you would expect from a one-star hotel. There was coffee marks on the drawers as well that remained there all week. I just tried to ignore it. The ship itself had some areas that were looking good, but some windows in the main areas were fogged over & in obvious need of repair. Why was this not done in the dry dock in November?

Cabin Review

Mid-Ship Balcony

Tiny room, unable to access balcony with extra bed open. Disgusting shower!

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