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Family of 16, all older adults, booked on this ship because we wanted to go to Bermuda and NY City easy to sail from.Some of us were first timers and some have 34 or more cruise experiences. First time for all us on a Norwegian ship. Boarding was crowded and confusing. Two members of our party use wheel chair and motorized scooter which did help us get into shorter lines. Two ships were loading at same time so had to hunt for Breakaway lines. Had lovely lunch in the Savore restaurant and walked around ship, watched ship leave port from one of lower decks as too crowded on sun deck. Staterooms were clean. We paid extra for a handicapped balcony room. Room was great, lots of storage, room for wheel chair except balcony. No room for wheel chair on it. Shorted on towels first night-- they ran out. Dinner in Manhatten Room. Service was good until time to order and get dessertt. Ordered bacon wrapped shrimp--bacon not cooked. Husband ordered swordfish--dry and very over cooked. Waited almost 45 minutes for dessert. Dinner took on average 2 hours. Service was inconsistent. Several night long wait for drinks and menus. Husband and I ate several meals in speciality restaurants--much better service and food quality. Dress code not enforced and some of our party handed a slip of paper about dressing up for dinner on our second afternoon. So some dressed up and some did not. Ate several times in Garden Cafe--much better. Not a god ship for handicapped--Couldn't do much except for a few shows. Much too crowded, too many bars and drunk people. Pool was too small and again much too crowded. Interruppted during dinners by photographers, pictures 24.95 each. Drinks expensive, pay extra for surf and turf, some restaurants and some shows. It's a beautiful ship, hallways narrow for our wheel chair and difficult to get by cleaning trolleys or people walking towards us. For the money I could have gone to Disneyland with my 4 kids and spent less. Casino was full of smokers so didn't gamble as we have health issues. By end of cruise all of us had swollen legs. Turns out they add lots of salt to food which is bad for those of us with heart conditions. Staff and officers very friendly, Bermuda was fun, and easy going on and off ship. Happy we went to Bermuda but next time I'd fly or take a different cruise line.

Beautiful stateroom, Bermuda lovely, but Breakaway much too crowded.

Norwegian Breakaway Cruise Review by Dcati

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Trip Details
  • Sail Date: May 2016
  • Destination: Bermuda
  • Cabin Type: Family Balcony Stateroom
Family of 16, all older adults, booked on this ship because we wanted to go to Bermuda and NY City easy to sail from.Some of us were first timers and some have 34 or more cruise experiences. First time for all us on a Norwegian ship. Boarding was crowded and confusing. Two members of our party use wheel chair and motorized scooter which did help us get into shorter lines. Two ships were loading at same time so had to hunt for Breakaway lines.

Had lovely lunch in the Savore restaurant and walked around ship, watched ship leave port from one of lower decks as too crowded on sun deck. Staterooms were clean. We paid extra for a handicapped balcony room. Room was great, lots of storage, room for wheel chair except balcony. No room for wheel chair on it. Shorted on towels first night-- they ran out. Dinner in Manhatten Room. Service was good until time to order and get dessertt. Ordered bacon wrapped shrimp--bacon not cooked. Husband ordered swordfish--dry and very over cooked. Waited almost 45 minutes for dessert. Dinner took on average 2 hours. Service was inconsistent. Several night long wait for drinks and menus. Husband and I ate several meals in speciality restaurants--much better service and food quality. Dress code not enforced and some of our party handed a slip of paper about dressing up for dinner on our second afternoon. So some dressed up and some did not.

Ate several times in Garden Cafe--much better. Not a god ship for handicapped--Couldn't do much except for a few shows. Much too crowded, too many bars and drunk people. Pool was too small and again much too crowded. Interruppted during dinners by photographers, pictures 24.95 each. Drinks expensive, pay extra for surf and turf, some restaurants and some shows. It's a beautiful ship, hallways narrow for our wheel chair and difficult to get by cleaning trolleys or people walking towards us. For the money I could have gone to Disneyland with my 4 kids and spent less. Casino was full of smokers so didn't gamble as we have health issues. By end of cruise all of us had swollen legs. Turns out they add lots of salt to food which is bad for those of us with heart conditions. Staff and officers very friendly, Bermuda was fun, and easy going on and off ship. Happy we went to Bermuda but next time I'd fly or take a different cruise line.
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Cabin Review

Family Balcony Stateroom
Cabin B4 12886
Cabin large and easily able to use wheelchair in room. Large closet, lots of hangers, separate closet with 3 compartments. Top one we used for snacks, 2nd held stocked refrigerator: tonic water, lemon lime soda, 2 cans Pepsi, 2 cans Diet Pepsi, small bottles of assorted alcohol, several cans of beer and lite beer. Bottom cabinet had extra bedding. Other closet had shelves and safe. Large comfortable bed and easy chair, two night stands, desk area with stool, large mirror with shelf, hair dryer and coffee maker with assorted coffee, tea, sugars and creamers. Large window and separate sliding glass door to balcony. Balcony had 2 chairs, small table and lounge. Nice and bright. Large bathroom.
Deck 12 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Glass Bottom Boat
    Staff helped husband on and off boat as steps down to boat narrow and a little steep for handicap. They set up his wheel chair down stairs next to glass so had great view of coral,fish and outlines of shipwreck. Husband managed to climb 4 steps down and up to deck and another 3-4 steps to wharf.
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  • Island Tour
    Took 5 hour island tour by handicapped bus. Lovely couple Judy and Robin hosted very informative tour. Had lunch in St. George. Robin helped husband on and off bus-- had wheel chair ramp. Made several stops for pictures. Excellent!
    View All 105 Island Tour Reviews
  • Royal Naval Dockyard
    We did our own walking tour of the museum, Dolphins, and gift shops. Ate at two different restaurants and had delicious lunches. Could only do part of museum as steep hill to walk up (and down) to other buildings. No elevator for wheelchairs.
    View All 36 Royal Naval Dockyard Reviews
  • New York (Manhattan)
    Long wait to disembark bus. Finally got off bu at 11:30 AM. Too many vehicles all dropping off or picking up people at same location. Very confusing. Porter took bags, didn't get them back until dinner time. Long lines of people trying to sign in and get ID cards. Boarding allowed after 12 noon.
    View All 1,008 New York (Manhattan) Cruise Port Reviews
    View Cruise Critic's New York (Manhattan) Cruise Port Review