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After reading many negative reviews about the food quality & service, my family (6) were skeptical but willing to give an unbiased review of our 7 day cruise May 22-29. Here goes: We were very pleased with both the food quality and the service, in all 3 main dining rooms and O'Sheehans. Our biggest complaint is the lack of servers at the bars, resulting in long lines. However, we had the UBP and were willing to wait along with many others. NCL - YOU need to fix this obviously recurring complaint. Embark & debark was fairly quick & easy. (We chose early walk off & glad we did) after seeing thousands of luggage in the debark area. Customs was also fast. The pool area is always very crowded due to the really small pool for such a large ship. The rice pudding at the Flamingo was the BEST we have ever had. Shore excursions were nice (we booked our own, except for Cozumel which we booked thru NCL = Xcaret Eco Park). Very large & crowded but we enjoyed it anyway. NCL really takes care of those who book thru them. We are already looking for another cruise with NCL.

Pleasantly Surprised

Norwegian Getaway Cruise Review by kimokea

2 people found this helpful
Trip Details
  • Sail Date: May 2016
  • Destination: Western Caribbean
  • Cabin Type: Family Inside Stateroom
After reading many negative reviews about the food quality & service, my family (6) were skeptical but willing to give an unbiased review of our 7 day cruise May 22-29.

Here goes: We were very pleased with both the food quality and the service, in all 3 main dining rooms and O'Sheehans.

Our biggest complaint is the lack of servers at the bars, resulting in long lines. However, we had the UBP and were willing to wait along with many others. NCL - YOU need to fix this obviously recurring complaint.

Embark & debark was fairly quick & easy. (We chose early walk off & glad we did) after seeing thousands of luggage in the debark area. Customs was also fast.

The pool area is always very crowded due to the really small pool for such a large ship.

The rice pudding at the Flamingo was the BEST we have ever had.

Shore excursions were nice (we booked our own, except for Cozumel which we booked thru NCL = Xcaret Eco Park). Very large & crowded but we enjoyed it anyway. NCL really takes care of those who book thru them.

We are already looking for another cruise with NCL.
kimokea’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 13 to 15
Service
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Cabin Review

Family Inside Stateroom
Cabin I1 12763
Really small, but it works, only there to sleep & shower.
Deck 13 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

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