We chose to sail on Radiance of the Seas due to the timing, itinerary, and all of our cruise points are with RCCL. Radiance was the first ship we ever sailed on and it was new at the time. The ship is badly in need of a major dry dock. It had just come out of dry dock in Portland when we sailed, but that was mostly for mechanical issues. So much of the furniture is shabby and needs to be recovered and/or replaced. We had a Junior Suite and the chair in our room was well worn. Even the edges of the sheets on the bed were worn. The bathtub is looking very old and there was a crack in the vanity on both sides of the sink. Also, what in the world is going on with those hard beds??? We sailed Oasis two years ago and the bed was great. This was like sleeping on a rock in spite of the fact that there were two mattress pads put on top of the mattress! The Solarium was the worst with peeling paint on railings and cracks/holes in tiles. Just really needs to be refurbished. It looks like nothing has been done to it since it was built. Very disappointed in the overall appearance.
The staff was wonderful and service throughout the ship was great. Our cabin steward, Sheryl, was great. We had My Time Dining but our waiters did a great job. We purchased a dining package so we were only in the main dining room for three nights. The Samba Grill was our favorite. The food was great and so was the waitstaff. Chops was good but the food was not the best we have had in that venue. Again, waitstaff was great. Giovanni's Kitchen was good too and the waitstaff was great here as well.
Entertainment was pretty good...both comedy acts were great. We really didn't participate too much in daily activities as this was a port intensive trip and we were pretty worn out at the end of the day.
Overall the cabin was good. Great closet space and storage. The only thing I didn't like was the overhang from the Solarium above us obstructed our view somewhat. Lots of room and I love having a bathtub. Time for a refurb though. Good location for accessing Deck 11!
Walked through the city and had lunch. Great port for shopping. The best prices on the entire trip were here in Ketchikan!