I have read other reviews and honestly, I don't know where some of these people get off! Our vessel, Captain & crew, Hotel staff, all food, all included tours and everything about this cruise was 5 star, even down to the toilet paper. I felt like I was dining at a 5 star restaurant every time I ate. I was told by many friends I was in good hands but I honestly couldn't believe how right they'd be! I didn't even carry my wallet around for days as everything was included. You could drink cocktails, wines beers, spirits and aperitifs all day and night and there was even a fully stocked bar fridge in the cabin. Our cruise director and hotel manager added to the pleasure by being excellent at their jobs. After 15 days aboard, all we ever paid for was some souvenirs. I am planning to watch for Scenic offers from now on and will confidently travel with them again.