Norwegian Epic Review

4.5 / 5.0
4,418 reviews

Disappointed with NCL.

Review for the Western Mediterranean Cruise on Norwegian Epic
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ksobot23
6-10 Cruises • Age 40s

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Additional details

Sail Date: May 2016
Cabin: Family Balcony
Traveled with children

This trip was overall a great trip, we had a great time at all the ports, but our time on the ship was not as enjoyable as it should have been. NCL booked a corporate event or company outing on our ship. The people in this company were rude and pushy and groups of them were everywhere on this ship, they all were carrying bags with the company name, so we knew where they were from. These people were loud, did not speak English and congregated in all the main areas of the ship. My family and I thought that NCL should have made them book their own ship instead of mixing us all, or at the least let us know that this very large group was going to be on and maybe we could have switched our week. I was very disappointed and not sure I will want to sail NCL again, we had kids with us and wanted a family friendly cruise and feel like these people took over the ship.

Also, my kids looked so forward to the rock climbing wall and trampoline, the hours for these activities were very limited and the trampoline was broken the entire cruise. The kids were very disappointed.

I also did not like the fact that there was a big screen on the back of the ship, but was adults only. The kids wanted to watch something and they didn't have anything for them. The TV in the cabin had such limited programming.

Cabin Review

Family Balcony

Cabin B5

Cabin was comfortable with lots of storage. The balcony was great and really liked to be able to make a cup of coffee and sit out there in the mornings.

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