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We chose this cruise for its' itinerary, length, and price. We originally booked an outside cabin on deck 3 but was upgraded to a Level 8 veranda with concierge services when prices dropped as cruise time approached. We were assigned cabin 8109 which is on the port side of the Constellation. Prior to embarkation we stayed 2days in Rome and did the usual tourist site visits, we however did not do the Vatican. Rome was everything we had read about it, the historic sites were awesome. Rome herself seems to be in need of some refreshing thru out the city, she looks run down and soiled. After a car service ride to the port we were boarded in a timely manner with no problems. We had lunch in the main dining room in order to avoid the expected "rush" in the Sea Side Café Buffet. Our first lunch went well, the food and service was excellent. After lunch we were able to access our cabin and meet our attendants, Huber and his assistant Ryan. After about 2 minutes in the cabin my DW began detecting odors in the bathroom and the sofa in the cabin. Huber and Ryan scrubbed the bathroom down while we attended the muster drill but the deodorizer they used on the sofa just didn't do the job. The smell seemed to be a musty body odor and was still noticeable after a good scrubbing. Also the bed skirting was dirty and needed to be changed. The ship was in good shape but starting to look worn and dated in areas, but it was very clean. I was amazed at how clean the public toilet rooms thru out the ship were. The staff were constantly in and out keeping the toilet rooms spotless. We chose any time seating for our dining selection and the service and food was mostly excellent except for a couple of chicken selections and a breakfast episode when I was seated along a wall and nobody seemed to be servicing my table, no big deal. After letting the staff know about the "tough" piece of chicken they were very over the top in offering another choice of entrée. I think everyone who mattered came to the table to apologize, well, maybe not the ship captain. We tried the "buffet" once or twice for dinner and we were not pleased, cold food, way to much diversity in the selections, hunting for an ice machine that worked, desserts that although they looked different, all tasted the same, and people constantly ducking under the sneeze guards because the foods were placed to far back to reach because of the guard. Entertainment was descent but the single acts were a bit to heavy on the "UK" side. Excursions; The cruise company's need to be more informational and up front with what an excursion includes. We feel we were given short shrift on several of our excursions, and all they would say was that they had no control over the excursions, even though we paid Celebrity for the excursion. We did enjoy all the port selections and the final port call of Venice, what a site as we cruised into port mid-day!!!! On a scale of 1-10 we'll give Celebrity a 7 for this cruise. Would we sail with them again? Maybe.

Thoughts about Celebrity Constellation Cruise, April 27, 2016

Celebrity Constellation Cruise Review by Bogeyguy

2 people found this helpful
Trip Details
We chose this cruise for its' itinerary, length, and price. We originally booked an outside cabin on deck 3 but was upgraded to a Level 8 veranda with concierge services when prices dropped as cruise time approached. We were assigned cabin 8109 which is on the port side of the Constellation. Prior to embarkation we stayed 2days in Rome and did the usual tourist site visits, we however did not do the Vatican. Rome was everything we had read about it, the historic sites were awesome. Rome herself seems to be in need of some refreshing thru out the city, she looks run down and soiled.

After a car service ride to the port we were boarded in a timely manner with no problems. We had lunch in the main dining room in order to avoid the expected "rush" in the Sea Side Café Buffet. Our first lunch went well, the food and service was excellent. After lunch we were able to access our cabin and meet our attendants, Huber and his assistant Ryan. After about 2 minutes in the cabin my DW began detecting odors in the bathroom and the sofa in the cabin. Huber and Ryan scrubbed the bathroom down while we attended the muster drill but the deodorizer they used on the sofa just didn't do the job. The smell seemed to be a musty body odor and was still noticeable after a good scrubbing. Also the bed skirting was dirty and needed to be changed.

The ship was in good shape but starting to look worn and dated in areas, but it was very clean. I was amazed at how clean the public toilet rooms thru out the ship were. The staff were constantly in and out keeping the toilet rooms spotless. We chose any time seating for our dining selection and the service and food was mostly excellent except for a couple of chicken selections and a breakfast episode when I was seated along a wall and nobody seemed to be servicing my table, no big deal. After letting the staff know about the "tough" piece of chicken they were very over the top in offering another choice of entrée. I think everyone who mattered came to the table to apologize, well, maybe not the ship captain.

We tried the "buffet" once or twice for dinner and we were not pleased, cold food, way to much diversity in the selections, hunting for an ice machine that worked, desserts that although they looked different, all tasted the same, and people constantly ducking under the sneeze guards because the foods were placed to far back to reach because of the guard. Entertainment was descent but the single acts were a bit to heavy on the "UK" side.

Excursions; The cruise company's need to be more informational and up front with what an excursion includes. We feel we were given short shrift on several of our excursions, and all they would say was that they had no control over the excursions, even though we paid Celebrity for the excursion. We did enjoy all the port selections and the final port call of Venice, what a site as we cruised into port mid-day!!!!

On a scale of 1-10 we'll give Celebrity a 7 for this cruise. Would we sail with them again? Maybe.
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Cabin Review

Concierge Class 2
Cabin C2 8109
The odor problems were a big thumbs down.
Deck 8 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins