1. Home
  2. Cruise Reviews
  3. MSC Orchestra
We have cruised with many cruise lines and this was by far the worst experience. you were not even allowed to take on board water or soft drinks. you had to pay for almost everything. the service was awful and slow. the food was average and the buffet was only warm with pasta, pizza, burgers etc. the ship looks wonderful but a lot of the ship was reserved for select passengers. I would recommend looking at a different cruise line and enjoy your holiday. It appears to us that this is the ship that they send staff for retraining as they they were discourteous and not help full at all we asked our steward for ice 5 times and ended up fetching it from the buffet and fetched it ourselves. we should of read some of these reviews about the orchestra before we booked. we asked for compensation from MSC but they say there is no problem with the ship.

MSC needs to see how others treat there passengers

MSC Orchestra Cruise Review by chriswade22

3 people found this helpful
Trip Details
We have cruised with many cruise lines and this was by far the worst experience. you were not even allowed to take on board water or soft drinks. you had to pay for almost everything. the service was awful and slow. the food was average and the buffet was only warm with pasta, pizza, burgers etc. the ship looks wonderful but a lot of the ship was reserved for select passengers.

I would recommend looking at a different cruise line and enjoy your holiday.

It appears to us that this is the ship that they send staff for retraining as they they were discourteous and not help full at all we asked our steward for ice 5 times and ended up fetching it from the buffet and fetched it ourselves.

we should of read some of these reviews about the orchestra before we booked.

we asked for compensation from MSC but they say there is no problem with the ship.
chriswade22’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Free Price Drop Alerts
Get MSC Orchestra price drops
250,000+ people have entered their email