The Norwegian Peal has very small rooms and the ship needs to be refurbished badly. The bath sinks are cracked and equipped with kitchen faucets. Large paint chips were sheering off the pipes into the floor on the balcony, and it was never cleaned up. My daughter's room had dirty socks under the bed and used soap in the shower when we boarded. (She has little kids and tried to put suitcases under the bed to save room). The food in the Indigo Dining room was horrible. It is the first time in 35 years of marriage that my husband asked for the food to be returned. The fish was so overcooked, it was like rubber and he could not cut it. I can honestly say I have been on about a dozen cruises, and this food was the worst ever. The Tempenyaca restaurant was the only highlight of our week - as far as food goes. Much of the staff was dismissive and inattentive. We tried to look up excursions on one of the electronic boards and the shore excursion staff asked us to move because he wanted to use it. We didn't book another excursion after that. The internet was the worst ever. I never got it to connect to my email (work or personal) and even though I was online and trying to use my minutes at the end, they turned my service off. The TVs are also tiny. We had a balcony room and a 15" tv. That was shocking. They did play a few good movies during the week, but if a caption appeared, we could not read it on the small screen. The daily newsletter advertised a two hour t-shirt sale in the gift shop, but didn't say when. We went to the gift shop to ask and were told that the t-shirts would "come up from 4 in an hour or so if there are any left." There was no t-shirt sale. Ketchikan was our favorite port and we only got a few hours there. We had a long day in Juneau and there was not much we wanted to do there. The Splash Academy Staff was great with the younger (3/6) children.