We cruise for about six months each year and chose Seabourn for the itinerary. We are usually Silver Seas cruisers which sets a high standard. The ship was very nice, clean and extremely well maintained. We had a Penthouse cabin which was nice and roomy and our Cabin attendant was very willing but seemed overworked. Room service was excellent and the food was always hot.
First disappointment was when our approved visitors in Hong Kong were not on the approved ships list and were not allowed on board. As we had gone to great lengths to achieve visitors and the visitors had also employed baby sitters, this was not a good start and made our embarkation a very unhappy experience. Unacceptable administrative error. The Guest Relations Manager did his best to mollify us, a very nice man but was difficult for him to try and explain the inexplicable.
Food was average in the dining room, undercooked or overlooked fish was frequent. The meats were beautifully cooked and vegetables when ordered were good. Deserts were quite splendid especially the soufflés. Wines offered were usually red or white, then you had to ask well what red and what white, not top of the range wine service. The Colonade Restaurant was much better and the service excellent until they changed the restaurant manager during the last leg. Restaurant 2 was very very good and we enjoyed it as much as possible.