Embarkation - we arrived by private taxi without luggage tags that we only received on our arrival home. This made our baggage drop off extremely difficult cause as concierge passengers we didn't have proof of our right for priority baggage delivery to cabin.
Cabin Attendants - Frederick and Isaias both from the Philippines were the best in years
Select Dining - Celebrity has big problems here, every single night we had to wait 20 to 30 minutes to get our preferred seating, no matter what time we arrived. The complaint was general and most agreed they would think twice before trying Celebrity again.
Room Service - one dinner was quite good, fast and hot food, fish perfectly cooked and many morning breakfasts. This service was prompt and on time but make sure you check what you ordered and that the right plates and cutlery are there. The coffee was extremely bad and thanks to our complaints the service manager, Sara sent coffee from the Ocean Liner restaurant which was better.
Forget the main buffet for breakfasts cause its always short staffed and crowded, you cannot find the table you want and especially much worse on sea days. So the best bet, go to the San Marco main restaurant for a tranquil served breakfast.
Guest Relations are most professional and quick to solve issues something that I have found often very trying on other ships. However, a warning for those wishing to use the Destinations Concierge, as our experience with her was unhelpful. We wanted to know about an early departure taxi at Venice pier and were advised that taxis were hard to find and we should book one with her at $95. Considering that an excessive amount we took our chances and found that there were more than 20 taxis waiting and we only paid 45 Euros.
Martini Crush Bar - The Classic beverage package that now a days is offered along with paid gratuities, is not valid if you would like to have a Martini at the Martini Crush Bar. Reason? Classic BP is for drinks up to $8 US (wine up to $9 US per glass) and the MC Bar asks for $13 US for the it, so its up to you if you want to upgrade and this will cost you $65 US per day. Cheers!
Excursions Based upon advise we heard many times its better to do your own excursion rather than using the ships offers. Already knowing many of the ports, we decided to give it a try this voyage. Needless to say we did a lot of homework before the cruise to get familiar with the ports we had not visited before. Happy to say that those suggestions were right because the choices available are endless and all of them belong to private tour companies. An example, Kotor Open Tour, Hop on - Hop off service with a hostess on board cost only 20 Euros and took you to 3 other cites nearby to Kotor. To do the same through a ship offered tour would cost more than 100 US per person. Of course I would only recommend this approach to those without any mobility problems.
Koper is beautiful place that deserves to be explored on foot. Great bars and restaurants and beautiful boutiques.
Dubrovnik is a fantastic place, do not miss walking around part of the wall at least, its quite pricy (120kn) which can be paid by credit card. If you go, have lunch at the restaurant Tavulin Bistro ( email@example.com ) located behind the Cathedral facing the main square. I is a very classy, tranquil and affordable place to have lunch and a glass of wine.
Naples Don't make the mistake of walking anywhere more than 4 blocks in this crowded and busy city with extremely uneven sidewalks. Buy a day pass for bus and subway at about $3.5 US per person. Use that to visit the Archeological Museum at Museum Station.
Don't go searching for the Cruise Critic choice pizza shop Sorbillo's on Via Tribunali!!! The place has no outdoors seating is extremely crowded, the service is rude and the 'famous' pizza although inexpensive was thin as paper and is not worth the problem to find it. Bus 151 will take you back to the port.
Princess Cruises vs. Celebrity Cruises
This cruise came just after our inaugural cruise with Island Princess, a 19 day Mediterranean and trans-Atlantic cruise. So we decided to compare the two.
To make it short, Princess Cruise line wins it hands down in every aspect with only one exception, and that is the Fitness Facilities (Island Princess fitness area was an interior crowded, claustrophobic place meanwhile, Constellation's on deck 10 FWD was open, airy and with tremendous view of the sea). But, in service, food, and staff the Island Princess has no parallel.
So to your last question: yes I would go again but with Princess Cruise line for sure.
With Celebrity, regardless we are Elite Status we will pay much attention to many details that are important to us before making another booking on Celebrity eg. the ship size (small to medium), the room size, configuration and storage capacity.
Celebrity Cruise Lines was considered a step above other cruise lines and I can attest that it was true. Unfortunately, lately we and many other passengers on this cruise realized that that high standard of quality is declining. The key thing was the change of Formal Night to Chick Night. It is obvious that they are putting money first and passenger satisfaction second. I understand very well that Cruise lines are businesses and as such they want to make money but anyway, that is not an excuse.
Good layout, lots of storage with lots of hangers and drawers.
Its obvious that it needs some refurbishment and because of this issue the cabin would have gotten top marks.
Bathroom very comfortable and with good storage
Ample shower cubicle the size of a bathtub.
Very quiet room, balcony smallish but quite private
Venice is a dream come true
Fun town to walk all around
It wasn't just the rain but after Koper the people were very unwelcoming
Second in Split, you only need to visit it once. Next time go to Trogir
Walked all around the wall and also had a great meal in the sun at Tavulin Bistro.
Beautiful place, weather didn't cooperate but next time for sure I will enjoy this city tremendously. You don't need a tour company for this city - just walk!