Extremely disappointed with this cruise. My husband and I were excited to be going on this brand new ship on its first cruise - being regular cruisers with Royal Caribbean we expected their usual high quality and standards. The on boarding was managed very quickly and within 15 minutes we were on board. This was the only organised part of the cruise.

We headed straight to the Windjammer for lunch, and was horrified with it. It is badly laid out and you feel really crammed in. On the fleet's other ships this is nicely arranged and flows well. On this ship you firstly have a bottle neck of a hand washing station, then it is very poorly laid out with cramped seating. It seems far smaller than on other ships - this is worrying considering the far greater capacity of passengers! Staff didn't appear organised, so as well as bumping into other passengers, you bump into staff as well.

Then to the cabin - we had a boardwalk balcony. First impressions were good, although not many hangers were provided in the wardrobe. No tea or coffee making facilities were available, we were told they had all been allocated. Toilet had a mind of its own, it flushed when it felt like it some time after the button had been pressed. We were well positioned to be able to view the Aqua Show from our balcony - until we found out from other guests there was going to be no Aqua Show! Read more