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We wanted to see the ship while in the Uk. Check in by ipad was a first for us in Southampton. Having got off Ventura the same morning we boarded Harmony of the Seas early as it was just a short walk down the quayside. As usual the Royal Caribbean check in process was a very quick and smooth operation. We spent the first few hours exploring the facilities and having previously been on Oasis of the Seas we were familiar with many of the different areas. The information stations were very helpful and we checked that the bookings made prior to our cruise for the various shows were registered. All was well with the exception of the message that the Aqua Theatre was not yet completed and therefore no shows would be possible during the cruise. We collected our cruise cards from outside the cabin (another first for us). The cabin itself on deck 14 overlooking the Boardwalk area was spacious and well layed out. The balcony was a reasonable size, although the access door was very heavy to move. After attending the life boat safety drill did not involve wearing or carrying a life jacket. Our first evening meal (freedom dining) was enjoyed in the Grand Restaurant. The process of allocating tables appeared complicated and time consuming, however we enjoyed the food. The first live show in the theatre starred Bobby Davro. Not really our bag but a really professional and funny entertainer. Our Cruise Director made a joke of saying that as the cruise was for only 4 days we could sleep when we got home. Those words meant as a joke were to become a reality! Our cabin on deck 14 was immediately underneath the basketball court. When anyone bounced the ball the vibration and noise were heard in the cabin. During the next 4 nights I managed to find out that the basketball court was open until 11pm, but nobody supervised this and so I had to make a request on a nightly basis to Guest Relations Desk for the curfew to be enforced. The early morning alarm was the deck steward brushing and cleaning the walkway at 5am every morning! So much for a relaxing holiday! Talking about Guest Relations and I must mention the constant queues throughout the cruise. During my 15 years of cruising I have never seen so many people waiting in line from early morning until late at night. It soon became obvious during the cruise that there were many things still incomplete especially on the open decks. Every time you turned a corner there was a Contractor either up a ladder, with a grinder or sander in his hand, a bunch of cables being sorted, or a paint brush being used! There were rolls of tape everywhere notifying of areas not in use, and we were also advised that many of the childrens facilities were not available. Our second evening in the Grand Restaurant was our last. The service was very slow and we decided to use the buffet for the last 2 nights. The variety of the buffet was good and the food stations were well spread out allowing easy access. The highlight of the cruise for us were the Ice Show and the Production of Grease which was just amazing. A credit to the entire cast and fully deserved their standing ovations (we watched Grease twice). Overall the cruise was enjoyable but slightly dissappointing due to so many things not being ready. The noise at night was another negative feature and the inclement weather did not help us see the ship at its best. Having booked the cruise in November and not been made aware that many of the ship's features would be incomplete we felt somewhat let down by Royal Caribbean. The Cruise Director persisted in calling it a Preview Cruise, but we would probably use different words to describe it!

Harmony? of the Seas

Harmony of the Seas Cruise Review by Ihateflying

32 people found this helpful
Trip Details
We wanted to see the ship while in the Uk. Check in by ipad was a first for us in Southampton. Having got off Ventura the same morning we boarded Harmony of the Seas early as it was just a short walk down the quayside. As usual the Royal Caribbean check in process was a very quick and smooth operation.

We spent the first few hours exploring the facilities and having previously been on Oasis of the Seas we were familiar with many of the different areas. The information stations were very helpful and we checked that the bookings made prior to our cruise for the various shows were registered. All was well with the exception of the message that the Aqua Theatre was not yet completed and therefore no shows would be possible during the cruise.

We collected our cruise cards from outside the cabin (another first for us). The cabin itself on deck 14 overlooking the Boardwalk area was spacious and well layed out. The balcony was a reasonable size, although the access door was very heavy to move.

After attending the life boat safety drill did not involve wearing or carrying a life jacket.

Our first evening meal (freedom dining) was enjoyed in the Grand Restaurant. The process of allocating tables appeared complicated and time consuming, however we enjoyed the food.

The first live show in the theatre starred Bobby Davro. Not really our bag but a really professional and funny entertainer. Our Cruise Director made a joke of saying that as the cruise was for only 4 days we could sleep when we got home. Those words meant as a joke were to become a reality!

Our cabin on deck 14 was immediately underneath the basketball court. When anyone bounced the ball the vibration and noise were heard in the cabin. During the next 4 nights I managed to find out that the basketball court was open until 11pm, but nobody supervised this and so I had to make a request on a nightly basis to Guest Relations Desk for the curfew to be enforced. The early morning alarm was the deck steward brushing and cleaning the walkway at 5am every morning! So much for a relaxing holiday!

Talking about Guest Relations and I must mention the constant queues throughout the cruise. During my 15 years of cruising I have never seen so many people waiting in line from early morning until late at night.

It soon became obvious during the cruise that there were many things still incomplete especially on the open decks. Every time you turned a corner there was a Contractor either up a ladder, with a grinder or sander in his hand, a bunch of cables being sorted, or a paint brush being used! There were rolls of tape everywhere notifying of areas not in use, and we were also advised that many of the childrens facilities were not available.

Our second evening in the Grand Restaurant was our last. The service was very slow and we decided to use the buffet for the last 2 nights. The variety of the buffet was good and the food stations were well spread out allowing easy access.

The highlight of the cruise for us were the Ice Show and the Production of Grease which was just amazing. A credit to the entire cast and fully deserved their standing ovations (we watched Grease twice).

Overall the cruise was enjoyable but slightly dissappointing due to so many things not being ready. The noise at night was another negative feature and the inclement weather did not help us see the ship at its best.

Having booked the cruise in November and not been made aware that many of the ship's features would be incomplete we felt somewhat let down by Royal Caribbean. The Cruise Director persisted in calling it a Preview Cruise, but we would probably use different words to describe it!
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