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What a disappointing trip weather wasn't good but that is not NCL's fault. BUT it was the worst ship we have ever been on for many reasons. Firstly the ship is HUGE so you rarely see the same people twice but our cruise had over 2,000 Vietnamese workers on board who totally took over the ship by pushing shoving their rude way to lifts, meals and all entertainment. I am in a mobility scooter and was pushed, elbowed out of the way and even the disabled only tables in dining area was taken over by them. We mentioned this problem at Reception and they weren't happy with the situation either they said they would recommend to NCL that in future they should charter the whole ship as another 3,000 were due to board the day we left. Poor provision was made for people wanting to do independant tours with severe lack of taxi's or shuttles provided at some ports and where they were, some of the shuttles were unable to take my mobility scooter even though it folds right down. Unsuitability of most of the tours for people with mobility problems was not published at time of booking so we lost out on 4 days of our trip to see the Mediteranean ports. They also used a tender to visit Florence and Pisa which was not accessible (Partly due to rough seas) Our cruise ended up with only 1 trip to Sorrento which we loved and had no problem in a local taxi, unfortunetly we also drove with our private taxi to Pompeii where I was unable to enter due to my scooter but glad that my husband was able to go round. We also had 2 night in Barcellona staying in a hotel for my husband to enjoy Formula 1 race which was organised by Igloo who we booked this holiday with but that was a perfect day for him. We both caught a bug on board so I had to spend my day in Barcellona in bed. Also due to us departing flying from Birmingham we were given flights with Easy Jet which only allowed us 18k luggage so couldn't bring evening wear which restricted our eating plan en-board to the garden cafe and other informal eateries. We found the meat especially Beef very dried and over cooked, its left lying dry during service. Could do with more gravy to keep it moist in these conditions. Due to bad weather the smoking room inside was crowded and awful. We spent a lot of money for this cruise but don't feel we got value for money or experience. Entertainment on board was brilliant but certainly NOT for children.

Very Disappointing Cruise

Norwegian Epic Cruise Review by dotmar

16 people found this helpful
Trip Details
  • Sail Date: May 2016
  • Destination: Mediterranean
  • Cabin Type: Mid-Ship Balcony
What a disappointing trip weather wasn't good but that is not NCL's fault. BUT it was the worst ship we have ever been on for many reasons. Firstly the ship is HUGE so you rarely see the same people twice but our cruise had over 2,000 Vietnamese workers on board who totally took over the ship by pushing shoving their rude way to lifts, meals and all entertainment. I am in a mobility scooter and was pushed, elbowed out of the way and even the disabled only tables in dining area was taken over by them. We mentioned this problem at Reception and they weren't happy with the situation either they said they would recommend to NCL that in future they should charter the whole ship as another 3,000 were due to board the day we left.

Poor provision was made for people wanting to do independant tours with severe lack of taxi's or shuttles provided at some ports and where they were, some of the shuttles were unable to take my mobility scooter even though it folds right down. Unsuitability of most of the tours for people with mobility problems was not published at time of booking so we lost out on 4 days of our trip to see the Mediteranean ports. They also used a tender to visit Florence and Pisa which was not accessible (Partly due to rough seas) Our cruise ended up with only 1 trip to Sorrento which we loved and had no problem in a local taxi, unfortunetly we also drove with our private taxi to Pompeii where I was unable to enter due to my scooter but glad that my husband was able to go round. We also had 2 night in Barcellona staying in a hotel for my husband to enjoy Formula 1 race which was organised by Igloo who we booked this holiday with but that was a perfect day for him. We both caught a bug on board so I had to spend my day in Barcellona in bed.

Also due to us departing flying from Birmingham we were given flights with Easy Jet which only allowed us 18k luggage so couldn't bring evening wear which restricted our eating plan en-board to the garden cafe and other informal eateries. We found the meat especially Beef very dried and over cooked, its left lying dry during service. Could do with more gravy to keep it moist in these conditions.

Due to bad weather the smoking room inside was crowded and awful.

We spent a lot of money for this cruise but don't feel we got value for money or experience. Entertainment on board was brilliant but certainly NOT for children.
dotmar’s Full Rating Summary
Enrichment Activities
Value For Money
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Dining
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Cabin Review

Mid-Ship Balcony
Cabin BB 9174
Excellent cabin but too small to bring my scooter inside so had to leave it outside in corridor but our cabin boy was excellent in all ways. He took my scooter downstairs somewhere to store it overnight and recharge my battery. Very comfortable but narrow room.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews