My DD was turning 21 and she loves to cruise, so I decided to book a cruise to celebrate. I had only been on Royal once in 2000. I did not care for Royal then, but I kept hearing good things about Royal and I liked the Explorer’s itinerary, so I decided to book. We have only stayed in a suite once on NCL and we were spoiled. I decided to book a suite with Royal even though I knew the perks were nothing like NCL.
We arrived at the Seattle port around 11 am and quickly went through security. We then found ourselves in a line for suite guest to check in. The line was not nearly as long as the other lines, but it was still long. Once it was our turn to check in and get our sea pass cards, there was a note attached to my sea pass card that stated we were invited to a “lite lunch” at Dizzy lounge to wait for our suite to become available. As soon as we got on the ship, we immediately went to Dizzy’s lounge for our “lite lunch” all to find an empty lounge. There was a staff member standing there and I asked her about it and she had no idea what I was talking about. I showed her the note and she tells me that it does not start until 1:30.
We were hungry and decided to head to the Windjammer since nothing else was open. What we saw next, I never imagined would happen. The elevator arrived to deck 11 and the door open, to our surprise that is where the line ended to get into the Windjammer. We decided to go eat at the Café Promenade, but when we got there, it was closed. We went back to the Windjammer and waited in line. After waiting about 20 minutes, I sent my daughter back down to the Café to see if it were open and it was not. We waited an hour to get into the Windjammer. As if waiting an hour was not bad enough, once we finally got to the food, the only food they were serving were hamburgers, hot dogs, and French fries. There wasn’t even cheese. Dessert was JELLO! My daughter looked at me and asked if it was too late to get off the ship! It was very clear that they had run out of food.
Suite was nice, but not worth what I paid for.