Norwegian Breakaway Cruise Review by ambersilver
- Sail Date: May 2016
- Destination: Bermuda
- Cabin Type: Family Mini-Suite with Balcony
The proffered shore excursions were total rip offs. On average, you could easily pay $100-200 per person to do something off the ship because they always dock really far away from anything else, you are beholden to them for transportation. The ONLY excursion suitable for small children was one to a zoo/aquarium. In tiny print on the order form, it was noted that travelers were responsible for finding their own way back to the ship from the excursion (anyone feel like a candidate for being ripped off by a local cabbie who knows you're beholden to them for getting back to the ship ontime?) AND that part of the aquarium would be closed for construction. Why would I pay $200 to see a closed aquarium and then pay what was probably another $100 in taxi fees to get back to the ship??? LEONARD also botched our suitcases on our final day when we placed them outside - clearly labeled with our color coding - and he threw them into the "untagged" luggage pile - I'm sure it was an act of revenge. So we had to look all over for our suitcases.
If that weren't enough, on the day of debarkation back in NYC, there was a couple that had 4 oversized suitcases. The woman complained that she couldn't carry them so the port officers moved them to the front of the line. They were not handicapped, they did not have any small children with them. They were just complaining that they way overpacked and couldn't carry their own bags. Then we got to the front of the line, Erin, who managed the line started letting in every OBESE person pass in front of us when we had already waited over 30 minutes to get through customs. When we asked her why, she said she was only sending them through because they were standing there and that it wasn't her job to determine how they got there in the first place. ?!!?!? How does that make any sense? Her job was the control the line and make sure people were being expedited through customs - not to let every OBESE person through just because of their OBESITY. Meanwhile my children were screaming. This will be the LAST time we cruise with Norwegian. They pack these ships like sardines, rip you off at every corner especially with the shore excursions, and are completely incapable of managing the volume of people. DO NOT SAIL NORWEGIAN. I AM TELLING EVERYONE AND IN EVERY MEDIA OUTLET.
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