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Liberty of the Seas Review

4.0 / 5.0
2,634 reviews

Disappointed with Royal Caribbean

Review for the Western Caribbean Cruise on Liberty of the Seas
6-10 Cruises • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2016

After 20 years of cruising we probably won't return to a Royal Caribbean cruise ever again and definitely not one from Galveston, Texas. The city is not convenient to get to and both it and the port are very run down. Boarding was chaotic - no signage, no staff to take bags so we lugged our suitcases with us inside hoping to find the drop off area but ended up hauling them all the way to our stateroom!


We enjoyed our junior suite - spacious and central. Our steward did a good job but he, and all staff on board seemed to be so extremely over worked that we wondered if they all were at the end on their contracts and just didn't care about customer service. Most likely it is RCI making cuts to the total quantity of staff. Plus they force their staff to constantly try to up sell guests, from beverage packages to dining packages to spa and shore excursions and shop sales. I felt like I was captive on a time share sales pitch!

Cabin Review

Port Reviews


Old and run down. Plus the hotels charge an arm and a leg for nights before cruises leave. Better to stay a bit further away.

Grand Cayman (Georgetown)

Once they had us hostage on their bus, they told us the waves were too big.

Grand Cayman (Georgetown)

Should have gone with an outfit other than RCI


The entire port was build by RCI so that is the only business available. It is all tourist trap stores and restaurants. Not a good port.


Walked in to town and shopped a bit.

13 Helpful Votes
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