I will preface by saying this was our 7th cruise overall and 3rd to Alaska, but our first with Holland America.
Let's start with what was good. Embarkation was fairly easy and our staterooms were accessible as soon as we boarded. Our veranda stateroom was spacious although the layout does make it difficult to move about. The room is well appointed with plenty of storage and the bathroom was the largest of any stateroom we have ever had on any other ship. Our room stewards kept the room clean, tidy and stocked with essentials, but we hardly ever saw them. This was unlike any other cruise we have experienced before where the stewards were ever present and extremely attentive. The Westerdam is a very nice ship. It is well appointed, clean and easy to get around.
It goes downhill from there.
Very spacious, but difficult to move around due to the furniture layout.