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Embarkation was excellent. We were soon aboard and no huge queue for security. Cabin was as expected. Steward, Conrado, was excellent and kept it spotless. Requests were soon carried out. Muster drill was dragged out and exhausting for those who had had long journeys and couldn't find a seat. Weather was mixed and seas a bit choppy round the islands. We were fixed dinner, early seating. Our table for 6 was great and we had a great time with the other folk there. The waitress and waiter were very good. Nothing too much trouble. However they had far too much to do as they now have to provide the drinks as no more wine waiters. Food on a whole was ok but lacked the wow it used to have. No longer steak to choose from on the always available menu. However the chocolate journeys on the dessert menu were wonderful. The entertainment was very very disappointing. Only 2 shows of 35 minx with the singers and dancers. The comedian was dire and folk walked out. There was no alternative act on in one of the lounges as there used to be. Far far too many silly game shows one of which was obscene. We walked out of that. It was very difficult to get seats in the lounges in the evening. After a fruitless search one evening we ended up in Skywalkers to find there was not even a bar open there until 10.00 pm. Princess is missing out as there were a good number of people sitting there. The coffee bar was always packed too. The ports were fine but in Tenerife and Lanzarote most places were closed due to Sunday and Bank Holiday. We took the ship's excursion to Santiago. That was very good. Overall all Princess seems to be interested in us getting you to part with your money. Expensive drinks and too many pay extra eating places. Most were never busy. Staffing seems to be cut all over and there was often long waits for drinks. The cruise director did very little but his staff worked hard. Overall this was the poorest Pricess cruise we had been on and it did not make us rush to book again. We will certainly be looking and comparing with others in the future. Disembarkation was not good. The Platinum/Elite lounge was far too small for the number of passengers trying yo get in. We were travelling by coach and our cinch company were assigned times over an hour after the other company travelling to the same destinations. It meant we did not get home until 10.00pm. Not good enough. Wake up Princess and give us the type of cruise what we are used to getting.

Canaries cruise not up to usual standard.

Emerald Princess Cruise Review by Floflegs

8 people found this helpful
Trip Details
  • Sail Date: April 2016
  • Destination: Canary Islands
  • Cabin Type: Balcony
Embarkation was excellent. We were soon aboard and no huge queue for security. Cabin was as expected. Steward, Conrado, was excellent and kept it spotless. Requests were soon carried out.

Muster drill was dragged out and exhausting for those who had had long journeys and couldn't find a seat.

Weather was mixed and seas a bit choppy round the islands.

We were fixed dinner, early seating. Our table for 6 was great and we had a great time with the other folk there. The waitress and waiter were very good. Nothing too much trouble. However they had far too much to do as they now have to provide the drinks as no more wine waiters. Food on a whole was ok but lacked the wow it used to have. No longer steak to choose from on the always available menu. However the chocolate journeys on the dessert menu were wonderful.

The entertainment was very very disappointing. Only 2 shows of 35 minx with the singers and dancers. The comedian was dire and folk walked out. There was no alternative act on in one of the lounges as there used to be. Far far too many silly game shows one of which was obscene. We walked out of that.

It was very difficult to get seats in the lounges in the evening. After a fruitless search one evening we ended up in Skywalkers to find there was not even a bar open there until 10.00 pm. Princess is missing out as there were a good number of people sitting there. The coffee bar was always packed too.

The ports were fine but in Tenerife and Lanzarote most places were closed due to Sunday and Bank Holiday.

We took the ship's excursion to Santiago. That was very good.

Overall all Princess seems to be interested in us getting you to part with your money. Expensive drinks and too many pay extra eating places. Most were never busy.

Staffing seems to be cut all over and there was often long waits for drinks.

The cruise director did very little but his staff worked hard.

Overall this was the poorest Pricess cruise we had been on and it did not make us rush to book again. We will certainly be looking and comparing with others in the future.

Disembarkation was not good. The Platinum/Elite lounge was far too small for the number of passengers trying yo get in. We were travelling by coach and our cinch company were assigned times over an hour after the other company travelling to the same destinations. It meant we did not get home until 10.00pm. Not good enough.

Wake up Princess and give us the type of cruise what we are used to getting.
Floflegs’s Full Rating Summary
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Cabin Review

Balcony
Cabin B1 B602
Usual sized cabin and balcony. It would have been nice yo have 2 easy chairs but not enough room.
Caribe Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews