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Booked on a whim on basis of offer from Imagine Cruising, who performed excellently and with whom we would book again. First the positives 1. The check in and boarding proceedure was quick and efficient. 2.Our Britannia restaurant waiters and wine waiter were professional and pleasant. 3. We arrived safely in Southampton and on time. 4.The dissembarcation was as painless as the embarkation. Now unfortunately for the negatives 1.The layout of the ship is appalling with the two and three story public spaces- theatres, dining etc. clustered in the midship section of the vessel with the consequence that access was restricted by sloping corridors, half deck changes, steps etc- a nightmare for the mobility impaired , which seemed to apply to the majority of the octogenarian guests. Apart from this , whilst clean and generally well maintained the ship shows it's age. 2. Entertainment, the least said the better, well below village hall level. 3. Enlightenment lectures, attended two , both a waste of time, the lecturers had only a perfunctory grasp of their subjects- possibly reading from someone else's notes. 4.Spa, so overpriced that even my wife baulked, I wanted a simple sauna but would have had to purchase a whole day pass. 5.Food- Brittania restaurant, the menu read a lot better than the actual food, which was of four star hotel level and clearly pre cooked in bulk. Queens court cafeteria, poor pre cooked food( even the omelettes) compounded by an inefficient layout and marginal service- allowances have to be made for the Novovirus outbreak, but as the only real alternative to the Brittania simply not good enough. Special restaurants, we only tried the "Coriander" for Indian food which was so poor( we live in a country with a size able East Indian population) that we did not risk another option. General -there was no option anywhere on the ship to get freshly cooked food, even a simple hamburger by the pools, or a breakfast dish. 6.Beverages- small and overpriced spirits( a double was necessary), generally uninteresting and overpriced wine menu. Outside of the restaurants coffee had to be paid for. Most guests seemed to drink beer which is fine if you like it. 7. Ports, Dubai - great, glad we flew out a week in advance. Muscat OK but limited. Aqaba, Salelah, ship not allowed to dock due to Norovirus. Limasol, scruffy and a little pointless. Haifa, a disaster as the ship docked for two days, the last day of Passover , the following day being the Jewish sabbath and a public holiday which gave the Arabs a field day as they were the only ones working and charged accordingly. The Baha'i gardens however were worth a two hour visit. Kusadesi a real improvement and access to Ephesus which is staggering. Naples, dirty, congested, expensive and deteriorating fast, no charm whatsoever, however if interested in Pompei or Hurculanium OK. Cadiz a pleasant and much cleaner city than we remembered from our last visit there but other than tours to Jerez or Seville very limited in options. We concluded that overall the ships itinerary was predicated on the ability to sell what seemed to be overpriced bus tours, from our perspective we were glad to get ashore if only to go to a restaurant for a freshly cooked lunch. 8. Health, after the Novovirus subsided most passengers , including my wife, a hospital doctor and immune to just about every thing, and myself came down with a cold and persistent cough which the regular Cunarders referred to as the "Cunard Cough" so clearly a recurrent issue. 9. Ambience, the frequency of formal nights(dinner jacket/ evening dress) nine of the nineteen, and the requirement for jacket (tie optional) on others together with the predominantly geriatric English clientele was a pretense at an atmosphere that seemed false and outdated. Conclusion. We would not travel on Cunard again unless the start and end points were paramount to us, for example Transatlantic. However this should not dissuade those who aspire to this scenario, of whom there were many on board judging from the large number of generally satisfied repeat Cunard customers.

Well Below the Hype Level

Queen Mary 2 (QM2) Cruise Review by Kimclachlan

29 people found this helpful
Trip Details
Booked on a whim on basis of offer from Imagine Cruising, who performed excellently and with whom we would book again.

First the positives

1. The check in and boarding proceedure was quick and efficient.

2.Our Britannia restaurant waiters and wine waiter were professional and pleasant.

3. We arrived safely in Southampton and on time.

4.The dissembarcation was as painless as the embarkation.

Now unfortunately for the negatives

1.The layout of the ship is appalling with the two and three story public spaces- theatres, dining etc. clustered in the midship section of the vessel with the consequence that access was restricted by sloping corridors, half deck changes, steps etc- a nightmare for the mobility impaired , which seemed to apply to the majority of the octogenarian guests. Apart from this , whilst clean and generally well maintained the ship shows it's age.

2. Entertainment, the least said the better, well below village hall level.

3. Enlightenment lectures, attended two , both a waste of time, the lecturers had only a perfunctory grasp of their subjects- possibly reading from someone else's notes.

4.Spa, so overpriced that even my wife baulked, I wanted a simple sauna but would have had to purchase a whole day pass.

5.Food- Brittania restaurant, the menu read a lot better than the actual food, which was of four star hotel level and clearly pre cooked in bulk.

Queens court cafeteria, poor pre cooked food( even the omelettes) compounded by an inefficient layout and marginal service- allowances have to be made for the Novovirus outbreak, but as the only real alternative to the Brittania simply not good enough.

Special restaurants, we only tried the "Coriander" for Indian food which was so poor( we live in a country with a size able East Indian population) that we did not risk another option.

General -there was no option anywhere on the ship to get freshly cooked food, even a simple hamburger by the pools, or a breakfast dish.

6.Beverages- small and overpriced spirits( a double was necessary), generally uninteresting and overpriced wine menu. Outside of the restaurants coffee had to be paid for. Most guests seemed to drink beer which is fine if you like it.

7. Ports, Dubai - great, glad we flew out a week in advance. Muscat OK but limited. Aqaba, Salelah, ship not allowed to dock due to Norovirus. Limasol, scruffy and a little pointless. Haifa, a disaster as the ship docked for two days, the last day of Passover , the following day being the Jewish sabbath and a public holiday which gave the Arabs a field day as they were the only ones working and charged accordingly. The Baha'i gardens however were worth a two hour visit. Kusadesi a real improvement and access to Ephesus which is staggering. Naples, dirty, congested, expensive and deteriorating fast, no charm whatsoever, however if interested in Pompei or Hurculanium OK. Cadiz a pleasant and much cleaner city than we remembered from our last visit there but other than tours to Jerez or Seville very limited in options. We concluded that overall the ships itinerary was predicated on the ability to sell what seemed to be overpriced bus tours, from our perspective we were glad to get ashore if only to go to a restaurant for a freshly cooked lunch.

8. Health, after the Novovirus subsided most passengers , including my wife, a hospital doctor and immune to just about every thing, and myself came down with a cold and persistent cough which the regular Cunarders referred to as the "Cunard Cough" so clearly a recurrent issue.

9. Ambience, the frequency of formal nights(dinner jacket/ evening dress) nine of the nineteen, and the requirement for jacket (tie optional) on others together with the predominantly geriatric English clientele was a pretense at an atmosphere that seemed false and outdated.

Conclusion. We would not travel on Cunard again unless the start and end points were paramount to us, for example Transatlantic. However this should not dissuade those who aspire to this scenario, of whom there were many on board judging from the large number of generally satisfied repeat Cunard customers.
Kimclachlan’s Full Rating Summary
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Cabin Review

Balcony
Cabin BB 12007
Clean but old fashioned layout, long and narrow with very small bathroom. Located on the top deck(12) immediately aft of the bridge. Very small TV and insufficient electrical outlets.
Cabin steward, Carlos, did his job well enough but was clearly under pressure due to outbreak of Norovirus which must have affected the crew numbers as much as the passengers.
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews