• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Emerald Princess Review

4.5 / 5.0
Editor Rating
1669 reviews
7 Awards

Overall they have to do better.

Review for Emerald Princess to Canary Islands
User Avatar
GregorPatterson
6-10 Cruises • Age 80s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Apr 2016
Cabin: Oceanview (obstructed view)

The embarkation was the best we have had.

The evening meal got off to a poor start. Steak pie in a pot was on the menu, and that was all you got - no potatoes, no vegetables. Was told there were vegetables in the pot. The pastry was cut open - no vegetables to be seen. Had to ask for some.

Breakfast next morning, waited over an hour to get it. Breakfast next day, waited over an hour again. Thought it was time to complain. Maitre de said , come and see him personally next morning. Shouldn't have been necessary. The meals, without going into a lot of detail, were no where near the standard on previous cruises on Princess Line. We felt there were signs of penny pinching. The shows in the Theatre were also third rate. The dancers, out of 12 nights were on twice. There were some good individual performances, but overall the entertainment was of a low standard. We have been on cruises before, so we are experienced in comparing one against another. The food lacked variety, however, we did enjoy some of the meals. Drinks on board are exorbitant, probably the most expensive of most cruise lines. There was a veterans meeting on board for former servicemen. It was arranged in a restaurant at lunchtime with live music in th background. The organiser arrived and we had to move to a quieter area. Just a lack of foresight and planning. There were far too many instances like this throughout. Maybe small things to some, but we paid good money for better service. There was a lot of complaints about similar things when we spoke to other passengers. It could well be our last cruise on the Princess Line.

Cabin Review

Oceanview (obstructed view)

Cabin OV

Carpet was changed one morning. No problem.

Port Reviews

Vigo

Been before. Nothing much to see

Lanzarote

Didn't go ashore.

Tenerife

Didn't go ashore

Southampton

Arrived by car

7 Helpful Votes

Find an Emerald Princess Cruise from $299

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.