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Just returned from a cruise on the Pride of America , I was surprised that I must say the cruise while very expensive the ports were fabulous and the time spent at each port was excellent. I think I would rate this cruise a 7, it was good the ports were very interesting. Left Ohio and arrived on Thursday at Honolulu needed the time to get over the jet lag and adjust to the time difference. Stayed at the Hawaiian Hilton Village this is indeed a village. Everything you could want is on this property the rooms were very nice stayed at this property before the cruise and again after the cruise. If you want it, it is available on this property. Fabulous location and fireworks every Friday night. Arrived at embarkation - fast and easy and we arrived at the prime time about noon to check on since check out at the Hilton was 11:00am. Our luggage was wisked away and our carry-on's scanned. We took wine on board and this was instantly sent to a separate check in so that Norweigan could collect $15 per bottle of wine that was brought aboard. The cost of a bottle of red wine on ship is about $50 and a bottle of red at a store for $20 then plus the $15 you still are saving money - they will get you on this liquor coming or going that is just the way it is. Plus no soda package but you can bring on soda at no additional charge. Went to the buffett and room was ready about 2:30 - not bad. The room was a little smaller - 2 -3 feet make a big difference in a ship room. The food was typical and a nice variety. The ship is easy to navigate, and does not take long to know where everything is. The 2 main dinning rooms - The Liberty has no direct access. You must go to the Skyline dinning room and then can climb the staircase to the Liberty dinning room or ride the elevator up - this seemed weird to me. The wait staff in the dinning room - found 2 decent waiters on our cruise the rest are terrible - they are doing you a favor by letting you sit in their station are. The bus boys try but have little to work with the food is "ok" and menus also fine. But the wait times for food it very long , thus the food is not hot when it arrives. The waiters are so terrible I just cannot emphaise this enough. Breakfast is even worse that dinner if you can image it, The food is often cold and also not cooked properly at breakfast - breakfast is the worse than dinner. Plus I was told it would be 45 minutes to get another item from the kitchen, and this was at 9:00AM.....the dining room needs help. You will not be over eating here, just go to the buffet and stand in line for an omlete. Ate at the steak house one night - do not - this was a big waste of money. The price is per item now - 4 shrimp were $ 4-5 can't remember but it was over the top. the prime rib was all grissle and so tasteless. The side dishes were not hot, would have done better to go to Ruth Crist in Honolulu and probably the same price. This was just not worth it and I have been to the steak house on every cruise - even Norweigen a few years back and it was good, but not this ship. I think it was about $20 per entrée, and then sides $2 - 4 per each and so it goes. The cabin stewart was even worse than the dining room. Never saw him had to call the desk constantly then would end up having anyone we could catch in the hall way to help with something. This cabin stewert must be ending his cruise time - he did not care about making any extra cash- and he told be he was overwhelmed. I do think that many of the employees are college students getting money - 5 months on the ship then back to school with there cash many look very youg, the staff that is older are all much more service oriented and know that tips will be coming for extras. The ports were excellent even though we were in commercial area the places were very secure and easy to get transportation to sites and many stores sent busses to transport passengers to their stores. There is no industry in Hawaii - we are it the tourist. The tours were all good. The tour of the volcano national park with Lavaland was the best tour. This Lavalnad tour is a 12 out of 10. The information the guide covered the vehicle and lunch provided everything was excellent. I have toured Europe and this tour with Lavaland was excellent . The entertainment on ship was not easy to get to at 7 and 9 and since dinner took forever to get served then eat - you get the end of something or the beginning The ports and the islands are incredible the islands and the trip the ship takes around one island there is a historian/naturalist that gives commentary - this is excellent. Each island and port has a story and a culture - the itinery is perfect.

Better than I expected

Pride of America Cruise Review by electrician513

24 people found this helpful
Trip Details
  • Sail Date: April 2016
  • Destination: Hawaii
  • Cabin Type: Mid-Ship Balcony
Just returned from a cruise on the Pride of America , I was surprised that I must say the cruise while very expensive the ports were fabulous and the time spent at each port was excellent. I think I would rate this cruise a 7, it was good the ports were very interesting.

Left Ohio and arrived on Thursday at Honolulu needed the time to get over the jet lag and adjust to the time difference. Stayed at the Hawaiian Hilton Village this is indeed a village. Everything you could want is on this property the rooms were very nice stayed at this property before the cruise and again after the cruise. If you want it, it is available on this property. Fabulous location and fireworks every Friday night.

Arrived at embarkation - fast and easy and we arrived at the prime time about noon to check on since check out at the Hilton was 11:00am. Our luggage was wisked away and our carry-on's scanned. We took wine on board and this was instantly sent to a separate check in so that Norweigan could collect $15 per bottle of wine that was brought aboard. The cost of a bottle of red wine on ship is about $50 and a bottle of red at a store for $20 then plus the $15 you still are saving money - they will get you on this liquor coming or going that is just the way it is. Plus no soda package but you can bring on soda at no additional charge.

Went to the buffett and room was ready about 2:30 - not bad. The room was a little smaller - 2 -3 feet make a big difference in a ship room. The food was typical and a nice variety.

The ship is easy to navigate, and does not take long to know where everything is. The 2 main dinning rooms - The Liberty has no direct access. You must go to the Skyline dinning room and then can climb the staircase to the Liberty dinning room or ride the elevator up - this seemed weird to me.

The wait staff in the dinning room - found 2 decent waiters on our cruise the rest are terrible - they are doing you a favor by letting you sit in their station are. The bus boys try but have little to work with the food is "ok" and menus also fine. But the wait times for food it very long , thus the food is not hot when it arrives. The waiters are so terrible I just cannot emphaise this enough. Breakfast is even worse that dinner if you can image it, The food is often cold and also not cooked properly at breakfast - breakfast is the worse than dinner. Plus I was told it would be 45 minutes to get another item from the kitchen, and this was at 9:00AM.....the dining room needs help. You will not be over eating here, just go to the buffet and stand in line for an omlete.

Ate at the steak house one night - do not - this was a big waste of money. The price is per item now - 4 shrimp were $ 4-5 can't remember but it was over the top. the prime rib was all grissle and so tasteless. The side dishes were not hot, would have done better to go to Ruth Crist in Honolulu and probably the same price. This was just not worth it and I have been to the steak house on every cruise - even Norweigen a few years back and it was good, but not this ship. I think it was about $20 per entrée, and then sides $2 - 4 per each and so it goes.

The cabin stewart was even worse than the dining room. Never saw him had to call the desk constantly then would end up having anyone we could catch in the hall way to help with something. This cabin stewert must be ending his cruise time - he did not care about making any extra cash- and he told be he was overwhelmed. I do think that many of the employees are college students getting money - 5 months on the ship then back to school with there cash many look very youg, the staff that is older are all much more service oriented and know that tips will be coming for extras.

The ports were excellent even though we were in commercial area the places were very secure and easy to get transportation to sites and many stores sent busses to transport passengers to their stores. There is no industry in Hawaii - we are it the tourist.

The tours were all good. The tour of the volcano national park with Lavaland was the best tour. This Lavalnad tour is a 12 out of 10. The information the guide covered the vehicle and lunch provided everything was excellent. I have toured Europe and this tour with Lavaland was excellent .

The entertainment on ship was not easy to get to at 7 and 9 and since dinner took forever to get served then eat - you get the end of something or the beginning

The ports and the islands are incredible the islands and the trip the ship takes around one island there is a historian/naturalist that gives commentary - this is excellent. Each island and port has a story and a culture - the itinery is perfect.
electrician513’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
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Cabin Review

Mid-Ship Balcony
Cabin BA 10082
The cabin was smaller for a balcony and you want to be on the starboard side to have the land in view on your trip.

The cabin has a fridge and the tv is a flat screen the beds are comfy and the pillow are good.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Hawaii Volcanoes National Park
    Lavaland Tour the guide was excellent one of the best tours in my life. The guide Vince was very knowledgeable. You do need to be in decent physical shape to do this tour - 5 miles total in about 3 hours and much is done in 2 separate hikes then lunch and some short hikes and a quick look at the Rainbow falls if your back to the ship in time. This tour is very good but you need to be fit, and not for the elderly unless they can walk at least 5 miles. Also the lava rock you traverse is not easy to maneuver you need walking/hikers. The hikes are worth it and if anyone is a little winded you stop and take a break - everything about this tour was first class.
    View All 129 Hawaii Volcanoes National Park Reviews
  • City Tour
    Did a large bus around the city - the traffic in Honolulu rivals any large American city - plus they appear to have a homeless problem. The city has lots to offer, and lots of upscale shopping - I thought I was going down a street in Rome when I saw the store names. This city has amazing buildings and the housing goes from one end to the other. The cemetery is unique, the island is one vista after another.
    View All 33 City Tour Reviews
  • Luau
    EXCELLENT - there must have been 10 costume changes during the luau. The entertainment was very good the dancers the fire guy. The food was "ok" the poi is tasteless - taste like whatever the both is. Pork and shredded beef - plenty of food. The fruit alcohol drinks were also good. Some people paid extra for seating - not necessary all the seats are good - at picnic tables and you get a lai here also. Good time this night-
    View All 43 Luau Reviews
  • Pearl Harbor
    Pearl Harbor - a day you will not easily forget. Plenty of time to see the memorial the Park staff is giving lectures and story telling constantly. Plenty of time to see the memorial and visit the sub that is also there
    View All 177 Pearl Harbor Reviews
  • Hollywood - Hawaii
    Didn't realize so many movies were filmed here - a great tour Roberts is an excellent company - they definitely give you your monies worth
    View All 23 Hollywood - Hawaii Reviews
  • Waimea Canyon
    Boarded a large bus, did the canyon and also went to a coffee plantation and tasting. the Grand Canyon of the pacific was unbelieveable
    price was very reasonable and Roberts as a company does a very good job with all they tours
    View All 120 Waimea Canyon Reviews
  • Kona
    No excursion - just did the hop on and off bus, did some shopping and beach
    View All 368 Kona Cruise Port Reviews
    View Cruise Critic's Kona Cruise Port Review
  • City Tour
    Rented jeep took the road to Hana - a long day - the scenery is unbelieveable - being from Ohio this place is so lush. A rain forest . The car rental is easy and then plenty of time to see everything.

    On the second day took a city bus to Lahaina - great little town should have left earlier - about 40 minute ride again you travel near the ocean and get to see a lot of country side. Cute town and a little shopping center lots to do - plus you need to eat the shaved ice they have icecream in them and adult flavors - they are delicious
    View All 3 City Tour Reviews
  • Jeep Tour
    Pick up jeep at the Hertz place - they definitely need more counter help when the ship is in -
    View All 3 Jeep Tour Reviews
  • Lahaina Walking Tour
    After arriving by city bus got a map and looked around and shopped. A small but very Hawaiian kind of town and town square
    View All 30 Lahaina Walking Tour Reviews
  • Road to Hana
    This road is very long 2-1/2 hours to go about 30 miles but truly an experience - don't know how the buses can do it
    View All 90 Road to Hana Reviews